Jet Quality Control? (RANT)

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Forum topic by TheDane posted 09-04-2010 07:18 PM 1296 views 0 times favorited 4 replies Add to Favorites Watch
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5404 posts in 3631 days

09-04-2010 07:18 PM

Topic tags/keywords: rant bandsaw jet qc quality control


A little less than 4 months ago, I bought a new Jet 14” Band Saws (JWBS-14CS). It came packed in the factory shipping boxes, and AFAICT, I was the first person to open it and unpack it.

I set it up per the instructions, was careful to go through the alignment and tuning procedures, and have pretty much been a happy camper with it … until last night.

I had just finished a cut on a band saw box I am making, and when I reached over to hit the ‘Stop’ button, I noticed the switchbox was loose and the top screw appeared to have worked itself out.

“No problem,” I thought, “I’ll just whip out a trusty Phillips screw driver and tight en her back up.” No joy here … the screw just turned in the hole with no bite.

I pulled the screw out of the hole, and, lo and behold, about half of the thread was stripped.

I looked it up on the parts list, and determined the correct screw was M5×12MM. The stripped screw, however, was M5×16MM.

This is just a WAG on my part, but I suspect the assembly line worker either found a casting that had been improperly tapped or somehow stripped the 12MM screw, and just drove in a 16MM screw thinking it would hold. I can’t tell for sure what it is, but the stripped end of the screw has some residue, which makes me wonder if they tried to glue it in.

Either way, this is lousy quality control, and makes me wonder what else is botched up on this saw.

I didn’t buy the cheapest saw on the market, and I paid good money for this tool. I didn’t expect to have to tap new threads and make a trip to the hardware store to keep it together.

Thankfully, the hole in the casting was deep enough to accommodate an M5×25MM screw, so I can tighten it securely.

I plan to mention this to the Jet dealer I bought it from (a top drawer, local machine shop) and will write to WMH Tool Group … they need to know about this kind of sloppy workmanship.

For the record, 3 of the major tools in my shop are Jet tools (table saw, band saw, and mortiser), and this is the first complaint I have had.


-- Gerry -- "I don't plan to ever really grow up ... I'm just going to learn how to act in public!"

4 replies so far

View Steven H's profile

Steven H

1117 posts in 3028 days

#1 posted 09-04-2010 08:01 PM

I wonder if Jet has their own quality control people inspecting at the factory like Grizzly.

View jsdnnoanybtr's profile


24 posts in 3026 days

#2 posted 09-05-2010 03:18 AM

I too like Jet tools. I have a good sized metal lathe that I am quite happy with. Have had it for 25 years. I am quite taken with their top of the line table saw as well.

It is possible there was a hard spot in the iron or a bit of sand could have caused the thread to become damaged. A dab of grease on the thread might have been enough to ease the screw into place when it first went together but everything does not go perfectly all the time every day saw after saw after saw.

If this is all that is wrong I would, with respect, say let it go and enjoy your new Jet saw. I wound up with quite an expensive bandsaw and it has a big old discoloration in the paint on the blade housing door. Disapointing but I do not want to give up my saw; it is the jewel of my shop.

I suppose this is part of the trade off buying mail order as I did. HOWEVER; I have bought stationary power tools locally and got home with bent shafts as if it fell off the truck.

Also with respect these tools we are talking about are not high end, really, so minor glitches are part of keeping the price bellow the top shelf stuff. Chevy verses Ferrari if you will.

-- jsdnnoanybtr but you can call me jr

View helluvawreck's profile


30765 posts in 2834 days

#3 posted 09-05-2010 03:37 AM

I wouldn’t worry too much about it. It might have been hard for them to catch something like that if the switch was tight when it went out. Also some of those people put those in with small torque wrenches and they get a little over zealous with ‘em. I’ve seen stuff like that on very expensive machinery so it can certainly happen with something like JET. BTW, don’t get me wrong, I like JET, so I didn’t mean that. I own a JET band saw and I like it. But I’m just saying on heavy duty, expensive industrial machinery I’ve seen stuff like that.

-- helluvawreck aka Charles,

View snowdog's profile


1164 posts in 3950 days

#4 posted 09-05-2010 02:07 PM

I have had some problems with JET QA also, mostly small things, nuts and bolts to tight or not tight enough. Overall I am happy with my jet setups.

-- "so much to learn and so little time"..

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