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Can't print cut list in Cutlist 4.1

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Forum topic by Jerry Robinson posted 08-26-2010 01:31 AM 1750 views 0 times favorited 14 replies Add to Favorites Watch
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Jerry Robinson

3 posts in 2295 days


08-26-2010 01:31 AM

I love this program that I use with Sketchup. However, I can’t print the cutlist. When I click on Print at the bottom of the page, I get a window but nothing happens with the printer. I am using Windows7. I had no problem printing with the same printer on my old Windows XP. I would appreciate any possible solutions. Thanks.

-- Jerry H Robinson


14 replies so far

View daltxguy's profile

daltxguy

1373 posts in 3378 days


#1 posted 08-26-2010 02:27 AM

Hi jhrob. I’m the author of the cutlist plugin but I haven’t heard of this issue yet. I don’t have windows7 to try it out on and nobody else has reported anything like this.

I wonder if there is additional security on your new system. You may have to enable ‘Active X’ controls. Do you get an error banner across the top of your browser?

-- If you can't joint it, bead it!

View Jerry Robinson's profile

Jerry Robinson

3 posts in 2295 days


#2 posted 08-26-2010 05:22 PM

Thanks for the reply and thanks for designing the program. I don’t really understand what ActiveX is or does and I don’t know how to enable it. No, I don’t get any error message. I will look for ActiveX, but if you have any further thoughts, I would appreciate them.

-- Jerry H Robinson

View AHarte's profile

AHarte

3 posts in 2294 days


#3 posted 08-26-2010 05:33 PM

Try going to the Start button and typing Services. Open this and scroll down to Print Spooler. Restart this service and then try to print. Hopefully that will work for you.

View Pathpounder's profile

Pathpounder

98 posts in 3358 days


#4 posted 08-26-2010 06:09 PM

I’m using Silver edition 4.3 with Windows 7 and don’t have any problems printing. Can’t think of what the problem might be.

View daltxguy's profile

daltxguy

1373 posts in 3378 days


#5 posted 08-27-2010 12:43 AM

Can you print other things on your system? If so, this eliminates the spooling system etc of your operating system and we can focus on the interaction of the plugin on your setup.

Windows has this thing sometimes about executing scripts that you have not authorized. This is why I was wondering if there might be something prohibiting you from running the print script which cutlist generates, rather than there being a printing setup issue on your windows 7 system.

The cutlist plugin necessarily uses Microsoft IE for the windows display and html execution ( SU forces this on a windows system even if you use a different browser normally). I never use IE for example, so sometimes I get caught with something not setup on IE but ok on Chrome of Firefox. This is where I was heading with my earlier comment.

tell me if you can print in general and then we can go from there.

-- If you can't joint it, bead it!

View Jerry Robinson's profile

Jerry Robinson

3 posts in 2295 days


#6 posted 08-27-2010 05:52 AM

Steve, I can print just fine in general. I use Firefox as my default browser. As far as I know, the cutlist is the only printing problem I have. I can print shop drawings OK from SU. I appreciate your help. I also appreciate all the others who have taken the time to respond. Jerry

-- Jerry H Robinson

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Moron

5032 posts in 3357 days


#7 posted 08-27-2010 06:19 AM

too each his/her own but I looked at every single person who replied to this question, and looked at their projects.

I mean no disrespect to anyone and nor do I judge but I remain convinced that if you cant draw the project you are about to build, with a pencil on paper, I would not look to a computor program to solve anything.

Good Luck

-- "Good artists borrow, great artists steal”…..Picasso

View daltxguy's profile

daltxguy

1373 posts in 3378 days


#8 posted 08-27-2010 01:56 PM

Hi Jerry,

Thanks for that. I will have to explore this further in a few days. I have fellow lumberjocks over for the weekend to do some milling.

Moron: I respect your opinion too but your comments are not helpful or useful to this conversation. I could also cut every piece of wood with a handsaw but sometimes we choose to use a different tool for different reasons. A computer does not solve anything, it is still the work of the designer which matters. Some use pencil and paper, some use different ways to draw and work out their designs. I still have a whiteboard in my shop too.

-- If you can't joint it, bead it!

View kenhow's profile

kenhow

4 posts in 1503 days


#9 posted 10-26-2012 01:18 AM

I have a problem trying to print cutlists with Cutlist 4.1.5.
Printing works fine for everything else, but get a script error trying to print with Cutlist.

The error is as follows:
An error has occurred in the script on this page

Line: 2126
Char: 1
Error: Invalid procedure call or argument
Code: 0
URL: res://ieframe.dll/preview.js

Any help would be appreciated.
Thanks.

View daltxguy's profile

daltxguy

1373 posts in 3378 days


#10 posted 10-26-2012 03:09 PM

Hi kenhow.
I’m not sure I ever got to the root of the printing issues that some people have. Must be specific to the system or settings on that particular machine.

Is it the materials list or the layout which you are trying to print?

Alternatives to printing the window:
1) materials list can be save in csv format, which can then be read into a spreadsheet program like Excel and printed from there.
2) layout can be printed to svg format, which can be read in by most browsers now and printed from there or use a 3rd party reader like Inkscape.

-- If you can't joint it, bead it!

View 404 - Not Found's profile

404 - Not Found

2544 posts in 2433 days


#11 posted 10-26-2012 04:46 PM

Take a dump and print it off. A screen dump that is.

View kenhow's profile

kenhow

4 posts in 1503 days


#12 posted 10-26-2012 09:41 PM

Thanks for the info.
It is happening on both the layout and materials list.
Saving to .svg and trying to print from Internet Explorer and Firefox also have problems, but printing from chrome works OK as long as you bypass the system print. If you try printing normally through chrome, it has the same problem.

Here are some screen shots of what works and doesn’t.

The last part works as long as you don’t select print using system dialog.
Selecting that gives the same error.

Thanks!

View daltxguy's profile

daltxguy

1373 posts in 3378 days


#13 posted 10-26-2012 11:51 PM

Seriously, I am not so clever that I could break your system so consistently across multiple programs.

This is obviously a problem somewhere else.

I had a quick check on this error and you are not the first to report it.

Microsoft had this to suggest about this problem( short version, you have a problem with your print driver)

http://support.microsoft.com/kb/2652062

Here’s a reference which specifically mentions an issue in ‘line 2126’ and 2 ways to get around the issue.
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Script-error-when-trying-to-print-from-Internet-Explorer-9/td-p/1643693

Someone mentioned this as being the definitive solution for them ( by driver, this person is referring to the print driver for their specific printer -ignore the date – they had an HP printer, you look to have a Samsung printer):

I finaly removed the drivers from the computer again and installed the latest driver (january 2012 ?) from the download section. After installing I could print again. After checking for updates and installing them, it’s still working fine.

-- If you can't joint it, bead it!

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kenhow

4 posts in 1503 days


#14 posted 10-27-2012 04:23 AM

Thanks Steve! That did the trick.

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