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Forum topic by Betsy posted 12-14-2016 08:29 AM 1767 views 0 times favorited 18 replies Add to Favorites Watch
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Betsy

3391 posts in 3729 days


12-14-2016 08:29 AM

Not sure how I feel about this, but I was going through Pinterest looking for unusual and unique wine themed doodad for a friend’s Christmas present, and I saw a cutting board that looked very familiar. Turns out the company has three of my boards on their site. They also use my information on cutting boards pretty much word-for-word. They do list my business name and indicate I’m local to their store. I am pretty sure they bought these boards at one of my local shows and are simply reselling them. How they intend to make any money on these boards is also hard to see. They are only selling them for $5 more than what they bought them from me for.

I’m not sure how to approach this. Part of me says it’s good advertising for me. But they don’t give my contact information. Another part of me is upset that they’ve put my boards on their site without my permission.

How do you think I should approach this company about the issue?

(The good news is that I found a gift for my friend.)

Looking forward to your thoughts.

Betsy

-- "Our past judges our present." JFK - 1962; American Heritage Magazine


18 replies so far

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Slemi

116 posts in 1375 days


#1 posted 12-14-2016 08:52 AM

First thing that pops in my head is: call them and ask them if they want to do bussiness. Maybe something else beside the cutting boards.

I believe that legally they can do anything they want with your boards.

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Blackie_

4788 posts in 2346 days


#2 posted 12-14-2016 11:12 AM

Betsy, are these boards signed by you? You’d first have to prove that they were yours and if your signature is on the boards, than you’d have advertisement.

On future boards make sure you sign, company name and date them.

-- Randy - If I'm not on LJ's then I'm making Saw Dust. Please feel free to visit my store location at http://www.facebook.com/randy.blackstock.custom.wood.designs

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ellen35

2732 posts in 3266 days


#3 posted 12-14-2016 11:52 AM

I would think being a “re-seller”, they would at least notify you of this. If you went into a brick and mortar store and saw your boards being re-sold and didn’t know about it, would you say something? I’m for calling them and just asking as a courtesy that they notify you if they are going to re-sell your work.

Of course, it is the internet and you have no control over them, really. Pinterest uses everyone’s stuff on their site.

-- "Don't let the perfect be the enemy of the good." Voltaire

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Jim Jakosh

19751 posts in 2939 days


#4 posted 12-14-2016 12:44 PM

You might first call as a customer and ask about the boards and see if they give your information to a prospective customer.
It might turn into a business venture if they want to sell your product, but I think I’d like to see what they say and then let them know you are the maker and go from there with them. They might do this for a lot of different products and I think they should be telling the makers if they do. I know a number of people who sell some pretty nice stuff too cheap and they get orders for a lot of them sometimes and know it is being resold at a place that can get a higher dollar.

I think they should be letting you know of their intentions. You have to discuss it with them.

Jim

Jim

-- Jim Jakosh.....Practical Wood Products...........Learn something new every day!! Variety is the Spice of Life!!

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Dustin

404 posts in 574 days


#5 posted 12-14-2016 12:57 PM

It seems like the general feeling is to contact them to get a conversation started. This seems reasonable. You mention they are already listing your buisness name, but not your contact information. Maybe offer to send them something to link to (a facebook page, website, etc)? If they are already listing your business name, they don’t strike me as the dishonest type…but maybe a gentle push/request toward doing totally right by you is warranted.

-- "Ladies, if your husband says he'll get to it, he'll get to it. No need to remind him about it every 6 months."

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Betsy

3391 posts in 3729 days


#6 posted 12-14-2016 02:06 PM

Thanks all – I was leaning toward just calling them but wanted your thoughts on it. The part that really irks me though is the only way they could have gotten these boards was at one of my shows. If they bought them with the intention of reselling they could have at least said so – I’m not too hard to get along with after all.

Randy – I don’t sign my boards. In this particular instance though – I know for sure they are mine as I have pictures of exactly the same ones on their site (grain patterns matches perfectly).

Ellen – the internet is a wild place where lots of things go on that shouldn’t. Wish we could have more control over our own stuff though.

Thanks for your thoughts.

-- "Our past judges our present." JFK - 1962; American Heritage Magazine

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shipwright

7779 posts in 2631 days


#7 posted 12-14-2016 03:41 PM

I’m for absolute honesty. Meet with them, since they are local, and just say pretty much what you said here, that you don’t know how you feel about the situation. The ensuing conversation should either resolve the issue or end it.

-- Paul M ..............If God wanted us to have fiberglass boats he would have given us fibreglass trees. http://thecanadianschooloffrenchmarquetry.com/

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lew

11839 posts in 3589 days


#8 posted 12-14-2016 09:06 PM

If you wanted to be a real “you know what” you could post their listing here and let us have at them!!

-- Lew- Time traveler. Purveyor of the Universe's finest custom rolling pins.

View TravisH's profile

TravisH

549 posts in 1768 days


#9 posted 12-14-2016 10:14 PM

I don’t see the big deal. They bought the board from you and they are now reselling it. It is no longer your board it is their board. Why would they need your permission to sell their board? They are not making any claims of making the board and further acknowledge you as making it giving you free advertising. What is to be irked about?

View MrUnix's profile (online now)

MrUnix

5978 posts in 2032 days


#10 posted 12-14-2016 11:06 PM

+1 to the above.

Just as with anything else, there is nothing preventing someone from re-selling a product, and you have already made your ‘profit’ from it when you first sold it to them. I’d maybe use it as free advertising – “Look, here are my boards being sold somewhere else for much more than I’ll let you have one for!”.

Cheers,
Brad

-- Brad in FL - In Dog I trust... everything else is questionable

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OldFarmer

2 posts in 362 days


#11 posted 12-14-2016 11:26 PM

Betsy, several here have said that the boards are theirs to do as they wish, including reselling. That is absolutely correct. Once you sell an item the new owner may give it away, burn it, or sell it again. I would certainly never broach them on that subject, they may want more and if you offend them you may lose a customer.
SIGN YOUR WORK and put your contact info or website!!! You never know, whoever buys one from a reseller may want another one as a gift….
Oh also, they are under no obligation to tell what they intend to do with it…..be happy for the sale.

-- 10 miles from the mill...but I don't go there...I go to Gary's and rummage through his stash..

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OldFarmer

2 posts in 362 days


#12 posted 12-14-2016 11:40 PM

A little parable that may help….several years ago I was a vendor at a craft show. I found a lady selling some really nice items at a very reasonable price. I bought several, took them to my booth and marked them up to resell (I was naughty like that). I did not remove her contact info as it was not my work. A little later she strolled by and was very indignant that I would do such a thing. I apologized immediately and got my receipt out and told her I would just let her have them back….well as the ball was back in her court she decided she was not as mad as she thought..she did not want to return my money and lose a sale. It turned out that I bought from her several more times to resell.

-- 10 miles from the mill...but I don't go there...I go to Gary's and rummage through his stash..

View Betsy's profile

Betsy

3391 posts in 3729 days


#13 posted 12-15-2016 12:33 AM

All good points. I didn’t have a chance to do anything about this today – had a very odd day.

I’ll let you know what I decide to do.

-- "Our past judges our present." JFK - 1962; American Heritage Magazine

View Tootles's profile

Tootles

808 posts in 2335 days


#14 posted 12-17-2016 02:53 AM

If they bought the boards, they can sell them. And they get to choose the price they sell them at.

If I sold a car, I would list the name of the company that made the car, so them listing your business name as the manufacturer is no different. I would not expect them to list your contact details as they would rather the customer did not contact you directly – they would lose a sale, even at only $5 profit.

However, there might be some issues around copyright that you might want to discuss with them. As long as the information presented that came from you almost word-for-word is only used to describe your boards, and nobody else’s, it is probably not a big deal. After all, surely you want your products presented in the best way possible?

Right now, you are probably ahead in the game – you sold three boards to someone who did not want to own or use them. You actually have the money in hand, while they are still out of pocket.

Have you thought about just contacting them and offering to supply them on an ongoing basis? I don’t know how far apart your local shows are (time-wise), but perhaps offer them the opportunity to sell some boards as you make them while you are building up stock to take to a show. Also discuss what other products you could supply to them based on what they know they can sell.

If your business is making the wooden products and theirs is selling them online to a wider target market online than you can achieve, isn’t that an ideal symbiosis?

-- I may have lost my marbles, but I still have my love of woodworking

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Betsy

3391 posts in 3729 days


#15 posted 12-17-2016 04:20 AM

I’ve left a message for the owner and I plan to discuss with them a plan to supply boards in future. I’ve come to the conclusion with all of your input, that combined with the fact that they gave my company credit for the boards and that since they are a brick and mortar (as well as an internet vendor) I can walk in and have some face to face time with those who want to sale my boards. Can’t be anything wrong with that.

While I would have liked it more that they asked me about buying my boards for resale there’s no reason to get my tail in a wad – move on and enjoy the extra attention my boards get. This may be the little push I need to actually expand my market from in-person shows to a little brick and mortar investment.

Thank you all for the comments and advise.

P.S. I’ve not mentioned the name of the store/website for the simple reason that I did not want to create the possibility of a bad review for the business. Reviews are important these days.

-- "Our past judges our present." JFK - 1962; American Heritage Magazine

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