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Laguna shaper?

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Forum topic by elmer3 posted 1439 days ago 2512 views 0 times favorited 13 replies Add to Favorites Watch
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elmer3

11 posts in 1477 days


1439 days ago

IM looking to up grade my shaper and am going to buy the laguna Platinum Series Shaper, and am wondering if the only place to buy is from them. Is there a dealer or do i have no choice but to order it from CA and pay the freight? And does anyone have this shaper? How is it? Yes i will be buying a power feeder, i have a power feeder now but wont be big enough so i need to up grade that to. Thanks much for any help .

-- onthesquarewoodworking.com


13 replies so far

View jusfine's profile

jusfine

2280 posts in 1513 days


#1 posted 1439 days ago

Talk to Steve @ Laguna 1-800-234-1976 Ext. 9608, he is a very nice man to deal with.

I know they have dealers in Canada who stock some of their machines.

I ordered a tilting head mortiser a few months ago on their promotion sale, I think they charged me $120.00 to ship it to Alberta Canada, and I know they have had free shipping promotions (in the US).

Interested to hear what you have to say about the shaper, I have seen some posts here not pleased with Laguna products, but I really like my 16HD bandsaw, and looking forward to my new machine this month… :)

-- Randy "You are judged as much by the questions you ask as the answers you give..."

View richgreer's profile

richgreer

4522 posts in 1662 days


#2 posted 1439 days ago

I would encourage you to search this website for comments on Laguna tools.

I don’t want to discourage you, but I consider the comments on this board to be quite honest and helpful.

-- Rich, Cedar Rapids, IA - I'm a woodworker. I don't create beauty, I reveal it.

View a1Jim's profile

a1Jim

111999 posts in 2164 days


#3 posted 1439 days ago

I second Rich do a search on Ljs on laguna tools and see if you want one of their tools after reading about their customer service

-- http://artisticwoodstudio.com Custom furniture

View jusfine's profile

jusfine

2280 posts in 1513 days


#4 posted 1439 days ago

Jim, I am not looking to rile anybody up, but who is it that has had this bad experience?

I have heard reference to their customer service a few times here, but have to say, I have had nothing but complete honesty when there was a shipping delay on my mortiser, including compensation for it, and received more than friendly service whenever I have called the company.

As I stated earlier, I have had one of their bandsaws for a couple years, my neighbour has had the earlier version for about 10 years, both of us very pleased with their product.

Elmer, I would heartily recommend calling Steve, and you may use my name as a reference if you like.

Randy Johnson
Sherwood Park, Alberta Canada

-- Randy "You are judged as much by the questions you ask as the answers you give..."

View mcase's profile

mcase

438 posts in 1716 days


#5 posted 1438 days ago

Last year, Laguna had a D rating from the Better Business Bureau, it has now been downgraded to an F. Apparently most of the machines from the original Laguna European-made line were very good. Buyers of the Chinese made Platinnum series have apparently had less pleasing experiences. Another theme seems to be that when everything’s ok then great! they are friendly. It s when things go mechanically wrong that the unfriendly kicks in. Parts, service, whats that?? Rich and Jim are right: read the posts not only here, but on other sites before committing to a purchase.

View reggiek's profile

reggiek

2240 posts in 1857 days


#6 posted 1438 days ago

NOOOOOOOO….if you buy from Laguna you are risking alot of frustration….I believe there are more negative blogs by far and most of them were nightmares to the ones involved.

Laguna has completely fallen down on quality…and their customer service is horrendous. I would recommend looking at Grizzly, Delta, Jet or Powermatic…..at least if their Chinese assembled machines flake, they will stand by them and get you taken care of.

-- Woodworking.....My small slice of heaven!

View elmer3's profile

elmer3

11 posts in 1477 days


#7 posted 1438 days ago

Thanks to everyone for there in put, after doing some more research i belive im going to buy the jet

JET 708309 JWS-25X, 3HP, 1Ph . From what i can read it looks like a good machine. There is a some what local dealer where i can go and look at it in person before i buy it.

-- onthesquarewoodworking.com

View hokieman's profile

hokieman

162 posts in 2341 days


#8 posted 1438 days ago

Heard nothing but REALLY bad things about Laguna. Check out all the negative comments on this site.

View elmer3's profile

elmer3

11 posts in 1477 days


#9 posted 1425 days ago

Well i decided on a shaper jet JWS-35x, 5hp 1ph it shipped today waiting for a call from the frieght company. My power feeder came today had just enough time to open it and thats it looking forward to firing up the new shaper. I had a large job come my way and had to go and spend a little money to up grade some tools.

-- onthesquarewoodworking.com

View elmer3's profile

elmer3

11 posts in 1477 days


#10 posted 1425 days ago

Opps meant to mention that ACCURA/CO-MATIC 03341 4 wheel 8 speed power/stock feeder

-- onthesquarewoodworking.com

View Sawdustmaker's profile

Sawdustmaker

282 posts in 2384 days


#11 posted 667 days ago

Whew, am I ever glad I saw this. I’ve been waiting to pull the trigger on a 4 hp Laguna and I was showing the wife what a shaper was and showed her a picture. When I looked at the comments, one of them led me here. I’m sticking to my guns and getting the Grizzly.

-- Brian, Virginia Beach

View Woodsurgin's profile

Woodsurgin

30 posts in 1198 days


#12 posted 495 days ago

Sorry guys, I would put my Laguna 14” bandsaw up against any. I especially like the ceramic guides. I never had much luck with the cool blocks. I think their bandsaws are top notch.
I bought my 14” SE bandsaw from Torben Helshoj at a woodworking show. He could have upsold me but didn’t.
It looks to me like the Platinum tablesaws are the same as the Grizzly’s.
I once bought a Grizzly shaper. It was years ago,but I didn’t keep it long.
I bought a Delta and saw there was quite a difference. I still believe you get what you pay for.

View Tennessee's profile

Tennessee

1447 posts in 1101 days


#13 posted 495 days ago

elmer, I have a jet Jointer I’ve had for 12 years. Never regretted the quality of that machine. Just used it for about a 1/2 hour yesterday. I know it is not the same as the shaper, but I like Jet, save for that erector set band saw they put out a while back.
Truth is, every company has a lemon or two in the basket.

-- Paul, Tennessee, http://www.tsunamiguitars.com

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