Laguna shaper?

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Forum topic by elmer3 posted 08-05-2010 02:11 AM 3973 views 0 times favorited 13 replies Add to Favorites Watch
View elmer3's profile


11 posts in 1977 days

08-05-2010 02:11 AM

IM looking to up grade my shaper and am going to buy the laguna Platinum Series Shaper, and am wondering if the only place to buy is from them. Is there a dealer or do i have no choice but to order it from CA and pay the freight? And does anyone have this shaper? How is it? Yes i will be buying a power feeder, i have a power feeder now but wont be big enough so i need to up grade that to. Thanks much for any help .


13 replies so far

View jusfine's profile


2351 posts in 2012 days

#1 posted 08-05-2010 03:50 AM

Talk to Steve @ Laguna 1-800-234-1976 Ext. 9608, he is a very nice man to deal with.

I know they have dealers in Canada who stock some of their machines.

I ordered a tilting head mortiser a few months ago on their promotion sale, I think they charged me $120.00 to ship it to Alberta Canada, and I know they have had free shipping promotions (in the US).

Interested to hear what you have to say about the shaper, I have seen some posts here not pleased with Laguna products, but I really like my 16HD bandsaw, and looking forward to my new machine this month… :)

-- Randy "You are judged as much by the questions you ask as the answers you give..."

View richgreer's profile


4541 posts in 2161 days

#2 posted 08-05-2010 04:49 AM

I would encourage you to search this website for comments on Laguna tools.

I don’t want to discourage you, but I consider the comments on this board to be quite honest and helpful.

-- Rich, Cedar Rapids, IA - I'm a woodworker. I don't create beauty, I reveal it.

View a1Jim's profile


113817 posts in 2663 days

#3 posted 08-05-2010 05:05 AM

I second Rich do a search on Ljs on laguna tools and see if you want one of their tools after reading about their customer service

-- Custom furniture

View jusfine's profile


2351 posts in 2012 days

#4 posted 08-05-2010 07:11 AM

Jim, I am not looking to rile anybody up, but who is it that has had this bad experience?

I have heard reference to their customer service a few times here, but have to say, I have had nothing but complete honesty when there was a shipping delay on my mortiser, including compensation for it, and received more than friendly service whenever I have called the company.

As I stated earlier, I have had one of their bandsaws for a couple years, my neighbour has had the earlier version for about 10 years, both of us very pleased with their product.

Elmer, I would heartily recommend calling Steve, and you may use my name as a reference if you like.

Randy Johnson
Sherwood Park, Alberta Canada

-- Randy "You are judged as much by the questions you ask as the answers you give..."

View mcase's profile


443 posts in 2215 days

#5 posted 08-05-2010 06:39 PM

Last year, Laguna had a D rating from the Better Business Bureau, it has now been downgraded to an F. Apparently most of the machines from the original Laguna European-made line were very good. Buyers of the Chinese made Platinnum series have apparently had less pleasing experiences. Another theme seems to be that when everything’s ok then great! they are friendly. It s when things go mechanically wrong that the unfriendly kicks in. Parts, service, whats that?? Rich and Jim are right: read the posts not only here, but on other sites before committing to a purchase.

View reggiek's profile


2240 posts in 2356 days

#6 posted 08-05-2010 06:46 PM

NOOOOOOOO….if you buy from Laguna you are risking alot of frustration….I believe there are more negative blogs by far and most of them were nightmares to the ones involved.

Laguna has completely fallen down on quality…and their customer service is horrendous. I would recommend looking at Grizzly, Delta, Jet or Powermatic… least if their Chinese assembled machines flake, they will stand by them and get you taken care of.

-- Woodworking.....My small slice of heaven!

View elmer3's profile


11 posts in 1977 days

#7 posted 08-06-2010 04:02 AM

Thanks to everyone for there in put, after doing some more research i belive im going to buy the jet

JET 708309 JWS-25X, 3HP, 1Ph . From what i can read it looks like a good machine. There is a some what local dealer where i can go and look at it in person before i buy it.


View hokieman's profile


170 posts in 2840 days

#8 posted 08-06-2010 04:42 AM

Heard nothing but REALLY bad things about Laguna. Check out all the negative comments on this site.

View elmer3's profile


11 posts in 1977 days

#9 posted 08-19-2010 02:49 AM

Well i decided on a shaper jet JWS-35x, 5hp 1ph it shipped today waiting for a call from the frieght company. My power feeder came today had just enough time to open it and thats it looking forward to firing up the new shaper. I had a large job come my way and had to go and spend a little money to up grade some tools.


View elmer3's profile


11 posts in 1977 days

#10 posted 08-19-2010 03:10 AM

Opps meant to mention that ACCURA/CO-MATIC 03341 4 wheel 8 speed power/stock feeder


View Sawdustmaker's profile


287 posts in 2884 days

#11 posted 09-15-2012 03:20 PM

Whew, am I ever glad I saw this. I’ve been waiting to pull the trigger on a 4 hp Laguna and I was showing the wife what a shaper was and showed her a picture. When I looked at the comments, one of them led me here. I’m sticking to my guns and getting the Grizzly.

-- Brian, Virginia Beach

View Woodsurgin's profile


30 posts in 1697 days

#12 posted 03-05-2013 08:18 PM

Sorry guys, I would put my Laguna 14” bandsaw up against any. I especially like the ceramic guides. I never had much luck with the cool blocks. I think their bandsaws are top notch.
I bought my 14” SE bandsaw from Torben Helshoj at a woodworking show. He could have upsold me but didn’t.
It looks to me like the Platinum tablesaws are the same as the Grizzly’s.
I once bought a Grizzly shaper. It was years ago,but I didn’t keep it long.
I bought a Delta and saw there was quite a difference. I still believe you get what you pay for.

View Tennessee's profile


2007 posts in 1601 days

#13 posted 03-05-2013 08:31 PM

elmer, I have a jet Jointer I’ve had for 12 years. Never regretted the quality of that machine. Just used it for about a 1/2 hour yesterday. I know it is not the same as the shaper, but I like Jet, save for that erector set band saw they put out a while back.
Truth is, every company has a lemon or two in the basket.

-- Paul, Tennessee,

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