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Forum topic by DocSavage45 posted 08-22-2016 07:55 PM 1306 views 0 times favorited 39 replies Add to Favorites Watch
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DocSavage45

7700 posts in 2304 days


08-22-2016 07:55 PM

Topic tags/keywords: resource tip hand grinder

Hey LJ’s,

Just received an email from HF in response to my asking if they could honor a warrenty on a tool I haven’t used until two days ago. The tool is a paddle switch 4.5 inch hand grinder. It sat on my bench unused since I purchased it Jan 2015! Bought it to practice shaping wood.

While using it to grind rust off my mower deck which is in terrible shape. I bought it last year used. Crapped out this year. Lots out maintenance including rust to be done.

The grinder motor was running but the head was not engaged.

Sent an email and they would exchange it as I have been a customer before they had a web page. They agreed and I was amazed.

Well I found out that the bolts had loosened after taking off the protective shroud. And I repaired the grinder,which completed the job nicely.

Soo I hoped I’d gotten to them in time to cancel the postage paid return they were sending and I thanked them.

I just thought they get a bad rap a lot? But they do stand behind what they sell. Sometimes it’s not assembled correctly?

Thanks for reading.

-- Cau Haus Designs, Thomas J. Tieffenbacher


39 replies so far

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USAwoodArt

243 posts in 404 days


#1 posted 08-22-2016 08:01 PM

I have 2 water pumps from HF that I bought over 10 years ago and have used them and got my moneys worth. Never tried to deal with repairs or returns…but I am glad to hear they handled your issue correctly

-- Wood for projects is like a good Fart..."better when you cut it yourself"

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CharlieK

467 posts in 3254 days


#2 posted 08-22-2016 08:10 PM

Congratulations, Tom. I am glad to hear that they are beginning to stand behind their stuff.

-- Adjustable Height Workbench Plans http://www.Jack-Bench.com

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MrRon

3926 posts in 2705 days


#3 posted 08-22-2016 08:13 PM

I trust HF before Sears.

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MT_Stringer

2851 posts in 2692 days


#4 posted 08-22-2016 08:39 PM

I am a HF clamp guy! :-)

-- Handcrafted by Mike Henderson - Channelview, Texas

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DocSavage45

7700 posts in 2304 days


#5 posted 08-22-2016 08:46 PM

Greg, Charlie, MrRon,

I have a few of their big machines now DC’d And newer isn’t better but this was a pleasant surprise

Charlie with your great luck re: Rigid I’m thinking their oscillating sander price and warranty.

-- Cau Haus Designs, Thomas J. Tieffenbacher

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DocSavage45

7700 posts in 2304 days


#6 posted 08-22-2016 08:49 PM

MY_Stringer,

Me too. Buy them on sale. I have some that mirrored the Jorgenson clamps. Chrome plated etc. I don’t have them in a nice box though. LOL! Good idea.

-- Cau Haus Designs, Thomas J. Tieffenbacher

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jwmalone

769 posts in 164 days


#7 posted 08-22-2016 09:18 PM

HF sells junk. But they also sell some good stuff. If you use some common sense you can save a bundle on lots of things. Its a really nice place to have around. Think ill try some of those clamps, are you guys saying their a good deal.

-- "Boy you could get more work done it you quit flapping your pie hole" Grandpa

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woodworkerguyca

27 posts in 505 days


#8 posted 08-22-2016 09:22 PM

So here’s the deal: Harbor Freight for the most part makes all their own tools, or at least contracts with manufacturers to make their own brands. Some other brands such as Sears sell the some of the exact same products, probably from the same manufacturer, as their own brands.

I think the key phrase is “emerging manufacturing” some of their products they get right and are great quality for a bargain, and others are a waste of money. Solid bar clamps, terrible squeeze hand clamps (compared to say DeWalt). Some things work really well with some effort. If your time is worth money, then you’ll be better off spending more for something that works for you out of the box.

Given the time and feedback, it is likely that their catalog will continue improve. Some bad products have been discontinued, others replaced by newer properly functioning versions.

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tomsteve

393 posts in 680 days


#9 posted 08-22-2016 10:24 PM



HF sells junk. But they also sell some good stuff. If you use some common sense you can save a bundle on lots of things. Its a really nice place to have around. Think ill try some of those clamps, are you guys saying their a good deal.

- jwmalone

i ripped some maple to fit inside mine and have used the crap out of them. without some type of wood to fill the inside they twist real easy.
imo, a very good deal

View doubleDD's profile

doubleDD

5221 posts in 1504 days


#10 posted 08-23-2016 12:09 AM

I never had a bad experience with HF but I choose cautiously what I buy there. I bought two 4 1/2’’ grinders from them 15 years ago and the one keeps on going. I never checked the other. LOL Maybe I should. Good to hear Tom.

-- Dave, Downers Grove, Il. -------- When you run out of ideas, start building your dreams.

View diverlloyd's profile

diverlloyd

1437 posts in 1319 days


#11 posted 08-23-2016 12:15 AM

Love their clamps my sister gave me 10 of the old 2’ f style clamps I have some of the new style 18” ones and 4 of the aluminum 60” and a single 36” one. They only had one of the 36” when I was there so only one. My local store is straight junk poor service, no organization and like to argue over the warranties on the clamps even though it says lifetime on the side. Now the Louisville ky store is the greatest I have been in clean, well stocked, helpful and knowledgable staff. We went in they asked how our day was as soon as we came through the door then asked what we was looking for and took us to where the stuff was.

View Mike_D_S's profile

Mike_D_S

185 posts in 1676 days


#12 posted 08-23-2016 12:43 AM

Talking about clamps, I probably have about a dozen of the toggle clamps about evenly mixed between the horizontal and vertical style. For guys who make up a lot of jigs, these are super handy and so far (knock on wood) I haven’t had one fail. Though I have had them pull the mounting screws out of plywood if I didn’t adjust them to well.

HF toggle clamp

Thanks,
Mike

-- No honey, that's not new, I've had that forever......

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JAAune

1637 posts in 1778 days


#13 posted 08-23-2016 01:01 AM



Talking about clamps, I probably have about a dozen of the toggle clamps about evenly mixed between the horizontal and vertical style. For guys who make up a lot of jigs, these are super handy and so far (knock on wood) I haven t had one fail. Though I have had them pull the mounting screws out of plywood if I didn t adjust them to well.

HF toggle clamp

Thanks,
Mike

- MikeDS

For those that don’t have a nearby Harbor Freight, Menards carries them for just a dollar more. With all those 11% rebate sales they run, the price difference can be as low as 23 cents.

-- See my work at http://remmertstudios.com and http://altaredesign.com

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Mike_D_S

185 posts in 1676 days


#14 posted 08-23-2016 01:12 AM

The first round I needed 6 clamps and I also saw that Amazon lists the Powertec brand clamp for a reasonable price ($6.99) and it seems to get ok reviews.

-- No honey, that's not new, I've had that forever......

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DocSavage45

7700 posts in 2304 days


#15 posted 08-23-2016 01:13 AM

JWMalone,

Yep They are knockoffs off Jorgenson Bar clamps. Menards has sales on their version and the 11% covers sales tax. HF charges a flat 6.99 with a deal in shipping from Fed ex but handed off to USPS. I purchased 16 f bar clamps of different lengths. Came in two shipments for one rate.

If I were running a commercial shop I’d purchase Milwaukee , Dewalt, Makita.

-- Cau Haus Designs, Thomas J. Tieffenbacher

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