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Forum topic by Plain posted 07-16-2016 08:09 PM 2338 views 0 times favorited 62 replies Add to Favorites Watch
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Plain

157 posts in 165 days


07-16-2016 08:09 PM

So I finally got my 220V and started assembling the saw. The right extension wing is absolutely flash with the table at the ends but quite lower in the middle. Enough to make the hand feel uncomfortable when running over it. Bummer. I am unscrewing the wings , and swapping them in a hope that the other edge will be flatter. Same thing. I reach for the straight edge and here it is, the table top is convex. I did not measure how much but enough the look through the gap between the straight edge and the table top and see that my neighbor thinking that I cannot see him is pulling his dog onto my grass ! Give me a break !
Also when tightened the wing sags down so I would have to shim it. My cheap Grizzly 715 was way much flatter out of the box and did nor require shimming ! To add to the injury the Sawstop customer service does not work on Saturdays.
So back it goes. Fortunately Amazon has quite amazing return process.
Not sure if I should get a replacement or a refund.


62 replies so far

View Aj2's profile (online now)

Aj2

692 posts in 1265 days


#1 posted 07-16-2016 09:18 PM

If you get another saw with a flat top.It might have other shortcomings.
It might have a bit more vibration or a bowed fence.
Will you regert send back your first saw?

View clin's profile

clin

514 posts in 463 days


#2 posted 07-16-2016 09:24 PM

I thinks it’s jumping the gun to plan to ship it back before you talk to customer service.

-- Clin

View Plain's profile

Plain

157 posts in 165 days


#3 posted 07-16-2016 09:59 PM



If you get another saw with a flat top.It might have other shortcomings.
It might have a bit more vibration or a bowed fence.
Will you regert send back your first saw?

- Aj2

I read that Sawstop is a highest quality saw. If it has a bowed fence it will get a new fence I guess. If it has excessive vibration it will go back too.

I admit that the table could get damaged in shipping or production. In fact I see a small scuff on the table bevel that I would pay no attention to if the top was flat. Seems like it was dropped somewhere after machining and packaging.

However I pay top dollars for the saw and expect top quality.

View Kazooman's profile

Kazooman

628 posts in 1419 days


#4 posted 07-16-2016 10:15 PM

I suggest that you return it and move on to another brand so we will not have to read through your future list of issues with the saw. Your comment about viewing your neighbor through the gap between the straight edge and the table is so bogus that it convinces me that you are just making things up as you go to either get laughs or slam a manufacturer on the Internet. Either way it does not add much of value to the Forum.

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Aj2

692 posts in 1265 days


#5 posted 07-16-2016 10:50 PM

It’s probably still a top quality saw. If you don’t think it will cut to your satisfaction then you shouldn’t keep it.
Only you can make that choice. None of my machines I bought new were perfect.But they do what they are designed to do.
My older machines have their issues too.
Just play the hand your delt.

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Plain

157 posts in 165 days


#6 posted 07-16-2016 11:18 PM


.. Your comment about viewing your neighbor through the gap between the straight edge and the table is so bogus …
- Kazooman

No jokes on lumberjocks ! >:-[]

View rwe2156's profile

rwe2156

2198 posts in 948 days


#7 posted 07-16-2016 11:30 PM

I have to lean toward agreeing with Kazooman.

They are high quality machines so I just don’t see how can it SO far out of flat you have to return it. What?
You’ll have to post some pics for me to believe the machine is unusable.

How many machines have you purchased?
Woodworking tools are not necessarily machined to tolerances most machinists would find acceptable.

I agree with Clin wait and call Sawstop before you send it back.

-- Everything is a prototype thats why its one of a kind!!

View Rentvent's profile

Rentvent

148 posts in 316 days


#8 posted 07-16-2016 11:35 PM

Dang..

I just spent about 4 hours assembling mine and I haven’t even attached the rails yet. I couldn’t imagine having to spend all that time disassembling and putting all the screws and washers back in the break-out packages.

I wonder if Amazon will resell it through warehouse deals?

View jbay's profile

jbay

819 posts in 366 days


#9 posted 07-16-2016 11:40 PM

The wings not lining up (leaving a lip in the center) would bother me. The slight unlevelness of the top probably wouldn’t bother me as much.
I would have to have it in my hands to decide whether it should be returned or not.
Maybe you could bolt the center and one end then pull it into shape?
It’s my opinion that you should be able to line the wings up flush when you spend that much for a quality saw.

-- My “MO” involves Judging others, playing God, acting as LJs law enforcement, and never admitting any of my ideas could possibly be wrong or anyone else's idea could possibly be correct -- (A1Jim)

View knotscott's profile

knotscott

7224 posts in 2843 days


#10 posted 07-16-2016 11:41 PM

Returning a saw at this stage seems extreme. It’s very common to have to coax the wings into being perfectly flat with the table. They’re actually reasonably malleable, and can often be persuaded into position. Try loosening the middle bolt(s) a little, and tapping with either a rubber mallet or a hammer with a board to buffer the impact.

-- Happiness is like wetting your pants...everyone can see it, but only you can feel the warmth....

View Rick M's profile

Rick M

7934 posts in 1847 days


#11 posted 07-17-2016 12:01 AM

Convex would aggravate me too. My Delta has a low spot, couple thou, doesn’t bother me but convex means wood will rock (and not in a good way). Shimming the wings for level is pretty common I think, my Delta needed it.

-- http://thewoodknack.blogspot.com/

View Plain's profile

Plain

157 posts in 165 days


#12 posted 07-17-2016 12:37 AM



Convex would aggravate me too. My Delta has a low spot, couple thou, doesn t bother me but convex means wood will rock (and not in a good way). Shimming the wings for level is pretty common I think, my Delta needed it.

- Rick M.


Exactly, The straight edge rocks back and forth. so I imagine the wood would too.
I actually don’t quite get why some forum goers perceived this as a personal offence. I would like to see anyone who paid close to 3 grand and then decide live with a perceived defective merchandise.
( actually I paid $180 more than I could buying from another seller just to have peace of mind knowing that I am treated well in case problems like these arise).

Sure I could try to stress the extension wings to make the seam even ( right now it is probably more than half mm out) but that could actually deform the straight item ( wing ) instead of the curved item ( table top).
Besides if the saw did fall so bad that the table bent who knows what else could get messed up.

View MrUnix's profile

MrUnix

4244 posts in 1666 days


#13 posted 07-17-2016 12:42 AM

Well, you were debating about returning the saw due to what you perceived as inferior packaging without even looking at the saw… so now you have another reason. And maybe the experience will lower your apparent unrealistic expectaitons – the Sawstop is not 10 times better than any saw on the market, nor the best. It is a good machine, and the company is a very, very small fish in a rather large ocean – so QC should be better… but stuff happens all along the supply chain, even to the little guys.

Cheers,
Brad

-- Brad in FL - To be old and wise, you must first be young and stupid

View Redoak49's profile (online now)

Redoak49

1960 posts in 1456 days


#14 posted 07-17-2016 01:39 AM

I think that he will be ruining it on 220 by connecting two 110 outlets.

Seriously, I hope he is happy with something. Given his posts about the Sawstop, unfortunately, he will not be happy with it. It is much better when you get a new tool and are pleased with it rather than have all the “problems”.

View Rentvent's profile

Rentvent

148 posts in 316 days


#15 posted 07-17-2016 02:13 AM



Returning a saw at this stage seems extreme. It s very common to have to coax the wings into being perfectly flat with the table. They re actually reasonably malleable, and can often be persuaded into position. Try loosening the middle bolt(s) a little, and tapping with either a rubber mallet or a hammer with a board to buffer the impact.

- knotscott

THIS!!!!

My main table is reasonably flat but one wing was a little concave and the other was a little convex. It wasn’t enough for me to box up and take to the UPS store and return to Amazon, but enough that I noticed..

I just went out and introduced my new table saw to the Mr. Mallet. It’s not perfect, but I can now slide an old nickel from one side to the other without being caught on the ridges between wings.

I slightly loosened all four bolts and used 1-2-3 block to square up narrow edges that face the fence rails.
Then I clamped the 123 blocks (3 side) to each end of the wing
Then I smacked down (or up) the center of the wing until the middle was flush with the table
Tightened the center bolts
tightened the end bolts

Thanks Knotscott!! (I didn’t know cast iron wings could be manipulated)

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