Ordered a Jet 6" jointer during the sale

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Forum topic by bigarm posted 03-16-2016 11:50 PM 772 views 0 times favorited 3 replies Add to Favorites Watch
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62 posts in 1129 days

03-16-2016 11:50 PM

I got an email with a tracking number some time ago. It was scheduled to be delivered today, but the last entry on the log was that it was unloaded in Salt Lake City on the 14th. So I called the original freight company today and the lady checked and said it was signed for by another company, but that company has no record of picking it up. She said she would try to locate it and call me back when she did. She didn’t call back so I assume that the package has not been located. I kind of need to know when it is to be delivered so I can be home.

3 replies so far

View copcarcollector's profile


256 posts in 2145 days

#1 posted 03-17-2016 01:44 AM

I had three new Jet machines delivered in January that I purchased during the Black Friday sale in 2015, they use a smaller shipper who takes the freight from JPW in Tennessee and then hands off the freight to an even smaller local company for delivery. Kind of annoying, I would prefer that they use a larger carrier who can take it from point A to point B all the way. At any rate, keep on them about it. Worst case you can make a claim back to your credit card company.

Make sure you check out your machine thoroughly when you get it. Like I said I got three factory new machines, all 3 had QC issues. (And not nit picky paint chip stuff, problems that make them inoperable)

View kajunkraft's profile


152 posts in 2238 days

#2 posted 03-17-2016 02:07 AM

I have occasionally had delivery problems like this. My feeling is that I ordered it and it is up to the seller to get it delivered (for which I am paying, by the way). I don’t request a certain delivery company (nor companies) because I really don’t care. Every time I have had a similar problem the seller has agreed and done whatever had to be done to take care of it.

View bigarm's profile


62 posts in 1129 days

#3 posted 03-18-2016 03:00 AM

I got a phone call today. My jointer is to be delivered tomorrow. Now I hope it arrives in good condition.

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