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Delta 'All-In' Rebate in review

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Forum topic by Eric posted 02-20-2010 02:58 PM 1201 views 0 times favorited 2 replies Add to Favorites Watch
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Eric

52 posts in 2547 days


02-20-2010 02:58 PM

Did anyone out there buy some Delta tools recently and use the Delta ‘All-In’ Rebate?

It included tiers 1-3 depending on the amount of $$ you spent ($1,000 – $3,000 or more).

Would like to hear the good and bad!

My experience: Bought new Delta Unisaw (review to follow), Ambient Air Cleaner 50-875, Mobile Base and Zero Clearance Throat Plate. All purchased through my local Lowes. So, total was over $3,000. Followed all rebate instructions and selected Porter Cable Model 7518 router. Which included sending all original receipts.

About 4 weeks later (on my birthday), received card in the mail, stating “The retailer you purchased from is not participating in this promotion”.

Contacted the rebate distributor/administrator (not sure if it is sub-contracted company), they inquired if I keep copies of my original receipts. Well, yes I do! They required that I resend copies, by fax, (What decade are we living in that a company can only receive documents by fax?) of everything I original sent with a letter arguing my point; I spend over $3,000 with you company, rebate form was given to my a Lowes and I would like to return everything I purchased from Delta if they do not honor this rebate.

I did receive the router on Valentines weekend but I am suspicious of this companies practice to deny rebate until after I resend copies of all original documents. This experience as tainted my feelings toward Delta and I will think twice before buying a Delta product in the future. I am keeping the Unisaw.

I need to get off this milk crate and get to work in the shop.

Eric

-- Eric "That's all very well and human, but when will you stop having to apologize and start doing your very best you can? When will you begin?"


2 replies so far

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deeman

379 posts in 2541 days


#1 posted 02-20-2010 03:08 PM

Lowes probably screwed up, it’s hard to get help there. My Lowes doesn’t have many Delta tools.

-- Dennis Trenton Ohio And life is worth the living just because He lives!

View Eric's profile

Eric

52 posts in 2547 days


#2 posted 02-20-2010 08:22 PM

My Lowes has very few Delta tools in stock, also. This was all special order. They have been nothing but outstanding. Plus, this Lowes honors the 10% off everything for current and retired military. Not all Lowes will honor the military discount. Saved me a little over $350 on this purchase.

The original denial came from the administrator of the Delta rebate program. Other than that, not sure how the whole rebate works. Who pays for the tool you receive? Delta? Lowes?

Eric

-- Eric "That's all very well and human, but when will you stop having to apologize and start doing your very best you can? When will you begin?"

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