Will Grizzly t25666 rail connector work well in Festool T55 track saw?

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Forum topic by WoodNSawdust posted 02-08-2016 06:54 PM 952 views 0 times favorited 6 replies Add to Favorites Watch
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1417 posts in 960 days

02-08-2016 06:54 PM

Topic tags/keywords: question festool grizzly track saw rail connectors

I need to join two Festool 55 inch rails for a TS 55 track saw. According to Internet information I need two of the Festool rail connectors at $18 each + shipping. Currently Grizzly has their track saw rail connectors (for their saw) in stock for $3.69 each and I have a coupon for free shipping.

Has anyone used the Grizzly rail connectors with the Festool track? If how well do they work?

I e-mailed Grizzly support and their reply was basically: we don’t know, we are only interested in selling Grizzly track saws, and we won’t send you the dimensions of our connectors. They will sell them to me and if they won’t fit accept them back with a 10% restocking fee. This is the WORST customer support I have ever received from Grizzly!

Thanks in Advance,


-- "I love it when a plan comes together" John "Hannibal" Smith

6 replies so far

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1417 posts in 960 days

#1 posted 02-09-2016 12:59 PM

Does anyone have the Grizzly rail connectors that you could measure and send me the measurements?

-- "I love it when a plan comes together" John "Hannibal" Smith

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7983 posts in 2360 days

#2 posted 02-09-2016 02:32 PM

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1276 posts in 1893 days

#3 posted 02-09-2016 02:51 PM

You’re upset because Grizzly won’t go out of their way to get you very specific details on a small sub-$5 part, so you can use it with another brand of tool? They won’t have a customer service person and/or tech support person do a bunch of legwork for the $2 in profit you plan to provide?

The horror… Shame on Grizzly!

The 10% restock fee if you don’t want it sounds pretty reasonable to me.

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1417 posts in 960 days

#4 posted 02-09-2016 07:45 PM

Waho609: thank you for the pointers. Yes I was planning on making my own then I encountered a comment on the Internet that Grizzly had connectors that might fit the Festool hence my enquiry.

-- "I love it when a plan comes together" John "Hannibal" Smith

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153 posts in 2755 days

#5 posted 02-09-2016 08:27 PM

Then again, they might not. Why don’t you just get the Festool connectors that you know will fit?

I don’t understand how you can say Grizzly has poor customer service. At least they emailed you back. Why should they help you with another Major Competitor brand of tool?

My dealings with Grizzly customer service have been exceptional.

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721 posts in 1348 days

#6 posted 02-09-2016 09:02 PM

Is this a joke or a real complaint?

If this is real I apologize to the person at grizzly that took the call.


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