LumberJocks

Steel City Tools (and others) Sell-off Rant

  • Advertise with us

« back to Woodworking Trade & Swap forum

Forum topic by eflanders posted 01-12-2016 06:16 PM 1611 views 0 times favorited 12 replies Add to Favorites Watch
View eflanders's profile

eflanders

87 posts in 1316 days


01-12-2016 06:16 PM

So like others I bought a few of the Steel City brand of tools thinking that they were a good value coupled with a good warranty. Well as most of you know that Steel City brand is no more and have sold off all of their assets to a distribution company. So how good is the Steel City warranty now? It’s totally useless!

Now on the flip side of things, the new company has an extensive amount of replacement parts. They can be quite helpful when you do have an issue. But of course they are also not shy about charging for the replacement parts which can often be sourced elsewhere at a far lower cost.

I like others I’m sure have to wonder what is going to happen with Delta and other brands that have also experienced a company sell-off?

Ok now that I got that off of my chest, does anyone else have anything to share about their Steel City, Delta or tool company sell-off experiences?


12 replies so far

View Bill White's profile

Bill White

4456 posts in 3426 days


#1 posted 01-12-2016 06:28 PM

I have no faith in Delta. Good contact with Cutech with speedy response.
If you would like to PM me, I will give you my Cutech contact.
The jointer I have from Cutech is very good. Just a bench top jointer with spiral cutters, but for smaller work, is great.
Just my experience.
Bill

-- bill@magraphics.us

View MrUnix's profile (online now)

MrUnix

4234 posts in 1665 days


#2 posted 01-12-2016 06:30 PM

Steel City went out of business AFAIK. Delta has been sold to several different companies over the years and was purchased by another company in 2011. They support their current machines (and try to support older ones, although Pentair and Black and Decker made that very difficult). Different situations. Also, since Delta has been around for almost 100 years and produced millions of machines, parts for older machines may be more difficult to find, but they are out there. And unless it’s a casting or some other machine specific part, most common replacement parts can be obtained at your local hardware store, Graingers, McMaster Carr, etc…

Cheers,
Brad

PS: On a quailty machine, warranty should not be a concern – most warranty service occurs very early in a machines life cycle, typically within the first month or so. On older machines, it’s a non-issue.

-- Brad in FL - To be old and wise, you must first be young and stupid

View eflanders's profile

eflanders

87 posts in 1316 days


#3 posted 01-12-2016 06:34 PM

Bill,
I too had a helpful response from a guy at Cutech. He helped me with my bandsaw motor issue. I also used to own (but recently sold) a portable planer made by Steel City. I also have a mortising machine of theirs.

View Rick M's profile

Rick M

7929 posts in 1846 days


#4 posted 01-12-2016 10:25 PM

Delta is the most valuable brand in woodworking machinery. It will be around when Powermatic and Sawstop are footnotes. Steel City was a company that didn’t need to exist, I believe I said those exact words about a year before they closed shop. There is no comparison between them.

-- http://thewoodknack.blogspot.com/

View Bill White's profile

Bill White

4456 posts in 3426 days


#5 posted 01-12-2016 10:40 PM

Rick, if you would like to buy a Delta facility here in Tupelo…................
Oh CRAP! Delta brand is a memory as far as service, parts, tech support.
Shame to say, but that’s where it is.
Bill

-- bill@magraphics.us

View SawdustTX's profile

SawdustTX

240 posts in 1790 days


#6 posted 01-14-2016 05:05 AM

I’ve still been able to get every part I’ve needed for my Delta tools, including a unique little eccentric for a spindle sander. For my money, used Delta tools and the ready availability of parts make them a huge value.

View oldnovice's profile

oldnovice

5730 posts in 2834 days


#7 posted 01-14-2016 05:12 AM

Ditto on Delta, no issue with replacement parts or my Jet mortiser.

-- "I never met a board I didn't like!"

View rick1955's profile

rick1955

258 posts in 897 days


#8 posted 01-15-2016 08:52 AM

We bought a 20 inch delta drill press about five years ago and one of the trunnions broke and Delta discontinued the trunnions. I was able to get the trunnion from Renovo who has started making replacement parts for delta. I really have lost faith in Delta as a major brand. I used to work as a tech for a machine dealer servicing Delta machinery under warranty but it’s changed so much.

-- Working smarter with less tools is a true crafts person...

View AlaskaGuy's profile

AlaskaGuy

2406 posts in 1775 days


#9 posted 01-15-2016 09:52 AM

Delta is no long Delta, Delta is just a name bought by Chang Type Industrial Company of Taiwan. Over the last couple of years there been tons of complaint of not being able to get parts and service. Some of you must have your head in the sand.

They have a factory in Taiwan pumping out stuff with Delta’s name on it. On top of all that they weren’t even smart enough to keep manufacturing the the Delta unificence.

Delta has a ways to go before I’ll buy from them again.

-- Alaskan's for Global warming!

View SirIrb's profile

SirIrb

1239 posts in 697 days


#10 posted 01-15-2016 11:37 AM

amen.
I love delta…pre 1970 (though there are many fine machines made after that, that is just my cut-off year).

When you look at old Delta Rocky machines that are made in the 60’s and before they just have a classiness to them. And their castings were top notch. My humble opinion is that the castings of old delta were even better than many of their contemporaries.


Delta is no long Delta, Delta is just a name bought by Chang Type Industrial Company of Taiwan. Over the last couple of years there been tons of complaint of not being able to get parts and service. Some of you must have your head in the sand.

They have a factory in Taiwan pumping out stuff with Delta s name on it. On top of all that they weren t even smart enough to keep manufacturing the the Delta unificence.

Delta has a ways to go before I ll buy from them again.

- AlaskaGuy

-- Don't blame me, I voted for no one.

View Rick M's profile

Rick M

7929 posts in 1846 days


#11 posted 01-18-2016 07:43 AM


Delta is just a name
- AlaskaGuy

FYI, Delta has just been a brand name for a long time, longer than you or I have been alive, but it’s a name that will be around for a long time to come. Powermatic is owned by a company that buys bankruptcies and parts them out. Most likely the name will survive but they will be parted out if they can’t return to profitability, or sold again if they do. Same with Jet but Grizzly is the new Jet and are better at it. Sawstop has been a one trick pony and will be bought out within 10 years becoming just a name. The factory in Taiwan pumping out Deltas is one of the largest woodworking machine manufacturers in the world and makes a great number of the machines sold today.

-- http://thewoodknack.blogspot.com/

View AlaskaGuy's profile

AlaskaGuy

2406 posts in 1775 days


#12 posted 01-18-2016 08:21 AM

Delta is just a name
- AlaskaGuy

FYI, Delta has just been a brand name for a long time, longer than you or I have been alive, but it s a name that will be around for a long time to come. Powermatic is owned by a company that buys bankruptcies and parts them out. Most likely the name will survive but they will be parted out if they can t return to profitability, or sold again if they do. Same with Jet but Grizzly is the new Jet and are better at it. Sawstop has been a one trick pony and will be bought out within 10 years becoming just a name. The factory in Taiwan pumping out Deltas is one of the largest woodworking machine manufacturers in the world and makes a great number of the machines sold today.

- Rick M.


Ok, let me put it differently. The Delta or Rockwell or Delta/Rockwell brand name use stand for good quality and service back in the day. That brand name has been sold now so many times and the quality and service has went down hill. The Delta brand name doesn’t mean what it use to. The new company in Taiwan is going to have build that brand back up before I trust it like I did back in the 1960 when I got my first unisaw. At my age I doubt they have time to do that.

The Delta brand name is no better than the company behind it. It’s what a brand name stands for not how long it’s been around or will be around.

I’m the proud owner of a 1940’s ear Delta Rockwell 12 14 cabinet. This from back in the day.

I’ve had it almost 20 years now and some with get another 20 after I gone.

-- Alaskan's for Global warming!

Have your say...

You must be signed in to reply.

DISCLAIMER: Any posts on LJ are posted by individuals acting in their own right and do not necessarily reflect the views of LJ. LJ will not be held liable for the actions of any user.

Latest Projects | Latest Blog Entries | Latest Forum Topics

HomeRefurbers.com