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Forum topic by 716 posted 12-12-2015 08:13 AM 1580 views 0 times favorited 40 replies Add to Favorites Watch
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716

502 posts in 382 days


12-12-2015 08:13 AM

Just put together my new Grizzly g0771 and there is a few things that bother me:
1 Some items like miter gauge have obvious signs of use and probably for some not so short tome as the paint on the bottom wore out. Most of the things however look new with exception ( see 2)
2. Finish on the wings is very good. However the main table is VERY bad. It looks like it was processed with rough sand paper by someone who did not know what he was doing. The nature of the scratches point that this was done with a piece of sand paper without even wooden block. It is very irregular heavier at some spots, mostly across the table but turns at the end. In no way this was done by a machine.
3. Most importantly the blade run out is about 0.007”. It is not the blade. When I turn it it goes tight and the dial indicator shows one value , then at some point it goes very easy as if some tension released and at that moment the dial needle deviates the most.
I understand that this is a budget saw but my benchtop cheapo is actually more accurate.
Is it supposed to be like that ?

-- It's nice!


40 replies so far

View Tennessee's profile

Tennessee

2410 posts in 1980 days


#1 posted 12-12-2015 12:43 PM

Sounds to me like you got a returned saw that they tried to recondition. And they missed the blade runout. That is worse than my HF 12” cutoff saw was when I got it, but worked it out since I only paid $124 for that.

If the miter paint is worn off on the bottom of the miter, that is a lot of use. If the tabletop looks like it was sanded by hand, that sounds like someone had to take a lot of stain and rust off.
And if the blade gets tight then loose when you turn it, you have something out of alignment and it is binding every time it comes around.

No, it is not supposed to be like it is. I’d be on the phone with Grizz immediately.

-- Paul, Tennessee, http://www.tsunamiguitars.com

View rwe2156's profile

rwe2156

2198 posts in 946 days


#2 posted 12-12-2015 03:05 PM

What he ^ said.

I would send them pics and insist on another one.

-- Everything is a prototype thats why its one of a kind!!

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716

502 posts in 382 days


#3 posted 12-12-2015 08:28 PM

I already sent an e-mail to the customer service. I would live with the scratched up tabletop it is not going to stay pristine anyway and the fact that it is used. But the blade run-out is a showstopper. It is not binding. It is kind of springy, the resistance changes when I rotate the blade. It feels like the pulley is little off center and the belt tension changes depending on the angle.
I am not sure if I want another the same saw. Maybe I will try to get 220V and get something else.
Too bad while waiting for the Grizzly I missed local craigslist listing for a very good shape 5HP Unisaw and little used Biesemeyer fence all for $400. The guy was in hurry as he had to move out.

-- It's nice!

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Alan72

188 posts in 1498 days


#4 posted 12-12-2015 08:52 PM

Maybe it’s best that this saw came messed up. I would insist on sending it back and I would imply that you felt you recieved a used machine. I would look at a different table saw, during these 11 yrs of WW I’ve owned 3 different tablesaws. Now looking back, I wish I would’ve bought the saw I own now when I first started. It would’ve saved me money and a hosptial visit. I know it’s expensive but the tablesaw is a tool I use almost everyday I’m in the shop.

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716

502 posts in 382 days


#5 posted 12-12-2015 11:33 PM


Now looking back, I wish I would ve bought the saw I own now when I first started.
- Alan72

Everyone’s smart retrospectively. It could turn out that you bought (I think I guess which saw) and then abandon the idea of woodworking for some reason. So starting small and then growing up even if more expensive could be a wiser move at the end.

-- It's nice!

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MrUnix

4232 posts in 1664 days


#6 posted 12-12-2015 11:52 PM

Now looking back, I wish I would’ve bought the saw I own now when I first started.
- Alan72

Ha!!! I wish I could have afforded the one I got now… when I started some 35+ years ago, I had to scrape up enough cash just to get a $69 Ohio Forge benchtop POS that I used and abused for years until it finally went up in a puff of smoke. Looking back though, it was pretty fun setting it on the floor of the garage and pushing 12 foot 2by’s through it, chasing it around the garage while doing so. Been through a lot of saws since then, and each one served it’s purpose well, and I have no regrets that I didn’t/couldn’t buy a Unisaw back then. Makes you appreciate what you got now even more.

Cheers,
Brad

-- Brad in FL - To be old and wise, you must first be young and stupid

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AlaskaGuy

2406 posts in 1774 days


#7 posted 12-13-2015 12:16 AM

A couple pictures would be a tremendous help on something like this.

-- Alaskan's for Global warming!

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716

502 posts in 382 days


#8 posted 12-13-2015 07:30 AM

You are right. Below you can compare the surface finish on the wing and the main table. Also the dial indicator in two extreme positions. It is almost 0.2 mm. Also scratches on the miter gauge,
This is all out of the box. Nothing was run through the saw yet.


Wing. Looks like just from the factory.


Main table. Looks like from Craigslist.


Main table and wing. Finish very different.

-- It's nice!

View Fred Hargis's profile

Fred Hargis

3945 posts in 1959 days


#9 posted 12-13-2015 12:35 PM

Please let us know how this turns out. Just a comment, phone calls are much more effective than e mails (generally speaking).

-- Our village hasn't lost it's idiot, he was elected to congress.

View Tennessee's profile

Tennessee

2410 posts in 1980 days


#10 posted 12-13-2015 01:43 PM

Agree with Fred.
I’ve never emailed Grizzly when I had a problem.
(motor on planer, table on bandsaw)

I ALWAYS called, during business hours, and got immediate service/satisfaction from their service/tech/customer guys. I think they spend most of their time on the phones, and not much time left to address emails.

The planer, they shipped a new motor next day. Impressive…
The bandsaw, they had issues at the time since the saw was changing and the owner’s manual had not. They sent a whole new table and new manual, and I had it in two/three days.

I think they should pick up the table saw and give you a new one, but that’s just me.

-- Paul, Tennessee, http://www.tsunamiguitars.com

View 716's profile

716

502 posts in 382 days


#11 posted 12-14-2015 12:20 AM

From what I heard the window of opportunity to return something in Grizzly’s case is 1 month. After that it will be warranty repair, which is a headache, and probably you are your own non-paid warranty repair technician.

So by sending an e-mail I have some confirmation when I reported the problem. I have no reason not to trust Grizzly but life taught me that having a written document even if that is just a e-mail sent by you trumps “I said, she said” scenario. I just started this thread to see other folks’ experience and if mine was out of ordinary. Thanks for the responses, it looks like my order was messed up somehow.
I must say the packaging was very exceptional. I mostly buy stuff online but this was the best delivery ever. No even a speck of dust or a tiny scratch on the packaging. Cudos to Fedex on this one.

-- It's nice!

View Shadowrider's profile

Shadowrider

183 posts in 674 days


#12 posted 12-14-2015 01:23 AM

Your pics show .17mm difference? That’s .0066” which isn’t great, but isn’t a total show stopper either.

Test it again by removing your blade, raising the blade height as high as it will go and tilting the arbor over to 45 degrees. Then rig your indicator to read directly on the arbor flange (raising and tilting makes it easier). You should be at .05mm total runout MAX.

You may be able to see and/or feel what’s binding if anything. My Unisaw does this just from the belts taking a set. A few minutes of running and warming up the belts makes it turn smoothly.

Edit to add pic for reference:

View 716's profile

716

502 posts in 382 days


#13 posted 12-14-2015 02:26 AM

So here is a question:
Would you agree to pay the full price for a saw with 0.0066 runout especially combined with other factors mentined in this thread ?

-- It's nice!

View Shadowrider's profile

Shadowrider

183 posts in 674 days


#14 posted 12-14-2015 02:38 AM

The runout is compounded quite a bit when you get out to the OD of the blade. Even Unisaw specs say it’s good up to .002” runout on the arbor.

As for your question. I would be disappointed, yes. There’s no denying that and I’d be on the phone too. But it still has the same warranty no? The appearance of the table would not be an issue (to me) since it’s a simple matter to use a granite block and wet-r-dry sand paper to make it uniform in appearance as long as it’s flat and dimensionally good. The miter gage is junk. So was my Unisaw’s and I’m of the opinion that I haven’t seen one yet that is worth using for anything past framing a house type work. Incra is the only way to go there.

But it really boils down to whether you are satisfied. I’d be satisfied with a discount card towards a future purchase as long as the saw was in spec in all regards and as functional as a new one. But everybody’s mileage will vary.

View AlaskaGuy's profile

AlaskaGuy

2406 posts in 1774 days


#15 posted 12-14-2015 02:38 AM

If a flaw is enough to effect the outcome of my work/product I wouldn’t buy it an any price. All things considered I’d be trying to send that saw back.

This question reminds me of cabinet customers who go over everything with fine toothed comb looking for anything they can imposable use to get a discount. A few bucks off always makes the tiny flaw OK.

-- Alaskan's for Global warming!

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