Fantastic Customer Service from Wixey

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Forum topic by Damian Penney posted 12-31-2009 09:02 PM 1218 views 0 times favorited 7 replies Add to Favorites Watch
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Damian Penney

1141 posts in 4227 days

12-31-2009 09:02 PM

Topic tags/keywords: wixey customerservice

So I’ve had a planer digital readout unit that I got for my birthday back in August. Finally got around to installing it and the display wasn’t working (top segments blank) anyway I emailed them this morning and within an hour or so Barry from customer service is sending me a replacement :) So yay Wixey. I have all of their readouts love em.

-- I am always doing that which I can not do, in order that I may learn how to do it. - Pablo Picasso

7 replies so far

View PurpLev's profile


8548 posts in 3884 days

#1 posted 12-31-2009 09:07 PM

sounds good. always good to get positive experience when you have to use CS.

-- ㊍ When in doubt - There is no doubt - Go the safer route.

View reggiek's profile


2240 posts in 3506 days

#2 posted 12-31-2009 09:11 PM

Glad to hear….I have the angle meter and the saw height meter from wixey….haven’t had any problems but good to know they follow up…Thanks for the info.

-- Woodworking.....My small slice of heaven!

View BlankMan's profile


1490 posts in 3589 days

#3 posted 12-31-2009 09:23 PM

I have to second that, not that I’ve had any problems with any of my Wixey stuff but was looking for parts to modify/alter things and they were very helpful and friendly.

And I think Barry is the owner so you got service right from the top.

-- -Curt, Milwaukee, WI

View FenceWorkshop's profile


267 posts in 3360 days

#4 posted 12-31-2009 09:27 PM

View SnowyRiver's profile


51457 posts in 3716 days

#5 posted 12-31-2009 11:06 PM

Good deal. Its nice to know someone still has good customer service.

-- Wayne - Plymouth MN

View hootr's profile


183 posts in 3582 days

#6 posted 01-01-2010 05:43 AM

i’m allready sold on their products
good to hear about the service

-- Ron, Missouri

View 8iowa's profile


1591 posts in 3997 days

#7 posted 01-01-2010 05:00 PM

I have two of their digital angle gauges. One eats batteries really fast. I think I’ll contact them. Thanks for the post.

-- "Heaven is North of the Bridge"

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