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Forum topic by Damian Penney posted 12-31-2009 09:02 PM 881 views 0 times favorited 7 replies Add to Favorites Watch
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Damian Penney

1140 posts in 2746 days


12-31-2009 09:02 PM

Topic tags/keywords: wixey customerservice

So I’ve had a planer digital readout unit that I got for my birthday back in August. Finally got around to installing it and the display wasn’t working (top segments blank) anyway I emailed them this morning and within an hour or so Barry from customer service is sending me a replacement :) So yay Wixey. I have all of their readouts love em.

-- I am always doing that which I can not do, in order that I may learn how to do it. - Pablo Picasso


7 replies so far

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PurpLev

8476 posts in 2403 days


#1 posted 12-31-2009 09:07 PM

sounds good. always good to get positive experience when you have to use CS.

-- ㊍ When in doubt - There is no doubt - Go the safer route.

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reggiek

2240 posts in 2025 days


#2 posted 12-31-2009 09:11 PM

Glad to hear….I have the angle meter and the saw height meter from wixey….haven’t had any problems but good to know they follow up…Thanks for the info.

-- Woodworking.....My small slice of heaven!

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BlankMan

1487 posts in 2108 days


#3 posted 12-31-2009 09:23 PM

I have to second that, not that I’ve had any problems with any of my Wixey stuff but was looking for parts to modify/alter things and they were very helpful and friendly.

And I think Barry is the owner so you got service right from the top.

-- -Curt, Milwaukee, WI

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FenceWorkshop

269 posts in 1879 days


#4 posted 12-31-2009 09:27 PM

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SnowyRiver

51450 posts in 2235 days


#5 posted 12-31-2009 11:06 PM

Good deal. Its nice to know someone still has good customer service.

-- Wayne - Plymouth MN

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hootr

183 posts in 2101 days


#6 posted 01-01-2010 05:43 AM

i’m allready sold on their products
good to hear about the service
thanks

-- Ron, Missouri

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8iowa

1497 posts in 2516 days


#7 posted 01-01-2010 05:00 PM

I have two of their digital angle gauges. One eats batteries really fast. I think I’ll contact them. Thanks for the post.

-- "Heaven is North of the Bridge"

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