grizzly shipping

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Forum topic by Alexl posted 10-29-2015 06:04 PM 1144 views 0 times favorited 14 replies Add to Favorites Watch
View Alexl's profile


59 posts in 963 days

10-29-2015 06:04 PM

Looking for some insight on grizzly shipping. Considering ordering a new table saw. Can Grizzly tell me, based on my location, which freight carrier will be used? I would like to contact the carrier directly to ask some questions like if i can get a call 15min. before delivery so i do not have to take a day off work just to take delivery, liftgate etc. I have heard of people paying for liftgate from grizzly only to find out that the truck they get isn’t liftgate anyway. Also, if the freight carrier is using box trucks, i could just back my truck up to the box truck and slide the boxes into my pickup. Semi might be a little too tall for this.


14 replies so far

View AZWoody's profile


1346 posts in 1246 days

#1 posted 10-29-2015 06:49 PM

Where I am, in Arizona they use UPS freight. I think that’s their standard carrier they work with across the country.
With UPS, it’s easy to get ahold of them to ask questions or to work on arranging a delivery.

View AandCstyle's profile


3068 posts in 2279 days

#2 posted 10-29-2015 09:44 PM

Alex, I usually reduce shipping charges by picking up the shipment at the carrier’s depot. You will need to take time off work, but you can schedule it better. The carrier will put it on your truck. If you have a couple friends, they can help with the unload at your house for an adult beverage after the work is done. FWIW

-- Art

View Alexl's profile


59 posts in 963 days

#3 posted 10-29-2015 09:50 PM

i would prefer going to the carrier’s depot, but if that were UPS, it would be an 1.5 h away. Like you said, if i took off work, it could be done.

View bearkatwood's profile


1592 posts in 1033 days

#4 posted 10-29-2015 10:44 PM

I had my Bandsaw delivered with a lift gate and it was in great shape. They called me earlier in the day to schedule with me. It was delivered on a truck that also delivered the post office mail so it was a large semi, but they did a great job.

-- Brian Noel

View Stewbot's profile


199 posts in 1106 days

#5 posted 10-29-2015 11:34 PM

I think grizzlys shipping dept. should be able to give you this information. I also picked up straight from the shipping yard and had them load it into my truck, in southern CA it was fedex freight.

-- Hoopty scoop?

View Kvegas's profile


8 posts in 1094 days

#6 posted 10-30-2015 01:14 AM

I had a 12” jointer shipped by grizzly via ups freight semi truck. They call in advance to arrange the day and a window of delivery time (I think it was about 4 hours). With a little incentive they should overlook the “curbside” delivery and be very helpful with drop off location.

View markf's profile


28 posts in 1005 days

#7 posted 10-30-2015 01:30 AM

I got fedex freight in SoCal also. Most of the guys are very helpful and will usually do stuff that their paperwork even says they can’t do. Bottom line is they want it off the truck as bad as you do. Failed deliveries aren’t an option.

View Alexl's profile


59 posts in 963 days

#8 posted 10-30-2015 02:01 AM

thanks everyone, i feel better about it now. If all else fails i can have a friends wife at home to wait on them. I assume if i pay extra for liftgate then she would not be expected to lift anything? Its okay if it just sits on the curb for a few minutes before i get there. It is the 4 hour window i can’t do. however if the shipping company is able to give 30 min notice, that would be ideal. I was considering making a detour in springfield when i see family over the hollidays and just buying the saw then. but it would be a multi-hour detour and since tax will be assessed in-store, the shipping savings is down to $50 or so. other than getting to see the showroom, 50.00 isnt worth the detour for me.

View ElChe's profile


630 posts in 1358 days

#9 posted 10-31-2015 01:25 PM

Oops. Offered a Grizzly coupon that I checked and is expired. Doh!!!

-- Tom - Measure twice cut once. Then measure again. Curse. Fudge.

View Alexl's profile


59 posts in 963 days

#10 posted 10-31-2015 01:45 PM

Oops. Offered a Grizzly coupon that I checked and is expired. Doh!!!

- ElChe

Thanks for the offer reguardless! Ya’all are great

View WoodNSawdust's profile


1417 posts in 1198 days

#11 posted 10-31-2015 02:13 PM

I have not had to deal with Grizzly for fright. But with freight from other companies I would get a call from the dispatcher a day or two in advance. I would explain that I needed a call about an hour prior to the truck’s arrival so I would be ready when the truck arrived. I always got the call sometimes it would be sooner or later than I requested but they called before they came.

Sometimes the delivery / freight company used very tall box trucks (much taller than a U-Hall) and they would have problems delivering due to low hanging wires. If this is a problem I would clearly request a shorter truck and give them the reason.

The driver has almost always been helpful in getting the crate to the shop’s door. I have not asked anyone to actually bring it into the shop.

Good luck.

-- "I love it when a plan comes together" John "Hannibal" Smith

View Gixxerjoe04's profile


850 posts in 1598 days

#12 posted 11-01-2015 07:48 PM

I’ve had a couple big things shipped from grizzly with ups freight, costs $34 for lift gate services. Both times the packages came unscathed. I live like a mile away from ups, could have picked it up to save money but trying to find a few guys to help unload it would be difficult. They usually called the day after it’s shipped to tell you the day and pick a time. This past experience pissed me off, I picked the 8-noon time, when my ts was delivered it came like at 8:15. My planer came last week, it didn’t show up until 2:30. I called ups at noon wondering where it was and they didn’t know why it wasn’t delivered first since i was close by. Was hoping to get some sort of discount or something since I ended up having to take off of work all day because of their lack of planning I guess, didn’t happen though. I never complain about stuff but was pretty pissed about that, but at least it came undamaged.

View trevordj's profile


10 posts in 2176 days

#13 posted 11-03-2015 05:56 AM

I just had a bunch of stuff delivered from Grizzly: A tablesaw, bandsaw, planer, jointer, air compressor, and drill press. It was shipped from Bellingham to Portland. They said it was going to be UPS freight but it ended up being FedEx Freight. I paid for the liftgate service and the guy unloaded 3000 pounds of tools. He used the pallet jack and helped me push everything up a hill into my garage. They gave me a 4 hour window but I was only able to clear my work schedule for 2 hours. They made it work and everything arrived unscathed. We unloaded 10 boxes in about 30 minutes and the guy saved me hours of work. I tipped him $40. It was great.

View Alexl's profile


59 posts in 963 days

#14 posted 11-05-2015 05:23 PM

Thought i would give everyone an update.
I received my G0771 last night. It was shipped via Saia, Saia’s Customer services was not good. The representative i spoke with was not helpful and very rude. Online tracking showed the package out for delivery yesterday, but when i got the call to schedule a dropoff my options were today or tomorrow. There was no effort to explain why the shipment was delayed, simply: “It’s just not out for delivery.” There was also no effort to schedule an “appointment”, i was told this is the time, take it or leave it. After talking to coworkers who have shipped through Saia, the company is notorious for repeatedly cancelling appointments at the last minute (or just not showing up) until they have enough for to fill a truck full to come to the area. I chose to forego this trouble and made the 3 hour round trip to their terminal and picked up the package myself. I informed Grizzly of the experience, just for their record and they were very gracious, even refunded the liftgate service that i did not use because of the experience.

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