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Blog entry by scrollingmom posted 02-16-2012 06:26 PM 3479 reads 0 times favorited 7 comments Add to Favorites Watch

A couple of weeks ago I had some days off during the week. My husband was also off. We decided to go and check and restock if needed a place where I have some of my scrollwork on consignment. It’s about hour and a half away so its not like I can just drop in anytime. I have to admit it had been awhile since I had been there. I kept intouch with my contact person by phone and by e-mails.

Well, we get there and my stuff is pushed well to the back, not where it originally had been set-up. I figured thats what I get for not dropping in more frequently. So I pull out my inventory sheet and start to work. I’m moving things around right, got to looking at some of the pictures that I had hanging and the back of the first picture I take down is water stained from top to bottom. I’m looking at it looking at the wall and set it aside. I take down another picture and the backing on the picture is completely ruined and almost falling off. Who knows at this point if the water has gotten to the actual scrollsawn part of the picture. There is also water stain down the front of the picture on the glass. So now i’m really upset.

I go get the contact person, manager, and she tells me that she doesn’t know a thing about the problem but, doesn’t want to see it. Needless to say I took all my projects out of the place.

Why is it so hard to find a place that treats your projects with the same care that you would? After all isn’t a sell in their favor as well as yours?

With that said I do have to tell you about the other place I have my projects placed with. It is a store that is in a small community, Cottonwood Falls, KS called Prairie PastTimes. It is where I met another lumberjocks memeber Mark DeCou. All the projects in this store are hand made and the members opperate the store. I have to tell you they treat your projects as if they were their own. When a customer comes in and is looking at someones projects we try to tell the customer something about the person that made it. They are the best people I have had the pleasure of meeting. It’s too bad othere stores don’t take a que from Prairie PastTimes.

-- Kelly, Allen,KS



7 comments so far

View Sheila Landry (scrollgirl)'s profile

Sheila Landry (scrollgirl)

7659 posts in 1574 days


#1 posted 02-16-2012 06:45 PM

Wow, Kelly – that is really terrible! Not only the blatant mishandling of your projects, but their lack of concern when you brought it to the clerks’ attention. You need to call the owner and tell them you want them to pay for the pieces. The longer you wait, the easier it will be for you to try to blame you for the damage.

Someone should be accountable. I am sure they have had to get insurance for the shop and it is their responsibility to take good care of your things. I am a non-confrontational person myself, but you do need to stand up for yourself and let them take advantage of you they are going to continue to do so for others. Did you sign a contract with them or make an inventory list? That would be helpful.

I hope it all turns out OK. It is sad that some places are like this, but I think the more experience you have with this, the more you will know what to expect and learn from it. Thanks for sharing your story so others can learn from it too. :)

Sheila

-- Designer/Artist/Teacher. Owner of Sheila Landry Designs (http://www.sheilalandrydesigns.com) Scroll saw, wood working and painting patterns and surfaces. "Knowledge is Power"

View Mark A. DeCou's profile

Mark A. DeCou

1992 posts in 3060 days


#2 posted 02-16-2012 07:41 PM

I can cry with you.
It’s nice to find a place like Prairie PastTimes isn’t it.

-- Mark DeCou - American Contemporary Craft Artisan - www.decoustudio.com

View NBeener's profile

NBeener

4806 posts in 1828 days


#3 posted 02-16-2012 07:46 PM

Wow.

I’m happy for the second place, but sorry for the first.

Places like the first one … often go out of business, and have NO clue why … :-/

-- -- Neil

View lanwater's profile

lanwater

3083 posts in 1588 days


#4 posted 02-16-2012 09:53 PM

That’s terrible!

I think the store should have their insurance pay for the damage.

I am not sure what your arrangement with them is or what paperwork/contract you have with them but since you are most unlikely to go back there. I would say file a small claim court against them.

Merchandise on consignment is never a good idea in my opinion. The store owner give them the least priority since it is not inventory they paid for.

-- Abbas, Castro Valley, CA

View helluvawreck's profile

helluvawreck

15798 posts in 1521 days


#5 posted 02-16-2012 09:55 PM

Kelly, some people know how to run a business and some people don’t. Also some people also just don’t seem to have common decency which was once much more prevalent in the days gone by. I’m sorry that happened to you. Maybe you can find some more places like the second one that you mentioned. I hope so.

helluvawreck aka Charles
http://woodworkingexpo.wordpress.com/

-- If a man does not keep pace with his companions, perhaps it is because he hears a different drummer. Let him step to the music which he hears, however measured or far away. Henry David Thoreau

View Woodenwizard's profile

Woodenwizard

1074 posts in 1709 days


#6 posted 02-17-2012 02:00 AM

Too bad. Hopefully there wasn’t too much damage. A lot of people just don’t understand the time and energy put into our projects. Whenever I run into difficult circumstances I always remind myself that “that things always turn out best for those who make the best out of the way things turn out. I pray that through this you will be specially blessed.

-- John, Colorado's (Wooden Wizard)

View Jim Jakosh's profile

Jim Jakosh

11454 posts in 1760 days


#7 posted 02-22-2012 06:20 AM

Kelly, sorry to hear about the first place where they ruined your projects. You should have given their name so others can avoid them. That is a loss for you and it could save someone else on LJ’s from going through that as well.

-- Jim Jakosh.....Practical Wood Products...........Learn something new every day!! Variety is the Spice of Life!!

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