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My Journey As A Scroll Saw Pattern Designer #144: Growing Pains

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Blog entry by Sheila Landry (scrollgirl) posted 10-25-2010 01:19 PM 2333 reads 0 times favorited 5 comments Add to Favorites Watch
« Part 143: That Odd Feeling of Being "Caught Up" Part 144 of My Journey As A Scroll Saw Pattern Designer series Part 145: Mostly business stuff »

I think everything is pretty much done. I really do. I am almost afraid to say anything though because there seems to be so many little details that I know there is bound to be something out of kilter.

This morning I woke up to the message that none of the article links worked on the site. That got my eyes opened a bit quicker than my cup of coffee did. I did figure out the problem and it is now corrected. It was simple, but as with most cases such as that, when working with html and addresses and links, everything has to match exactly. There is no room for error.

I am quickly learning that I would probably have been better off wiping things clean and re-entering all the information and files onto the new site. It appears that it has been much more work (and certainly more headaches) migrating one site to the next. Although I will know this for “next time”, I don’t see “next time” being any time soon and I will probably be senile by then and forget anyway.

Live and learn.

I certainly expected a couple of hiccups would occur when doing this upgrade. I have worked with computers long enough to realize that even in the best of circumstances sometimes things go wrong. So I am not shocked or surprised at all that these little glitches did occur. I am just tired.

Yesterday afternoon my partner was making the site map to submit to google and the other search engines when he noticed that there were LOTS of links that were broken. These were mostly image links and thumbnails and stuff like that. I had noticed too when I was working on all the products that some of them would say under the photos “1 of 9” or something even though there were only four images present. I thought about it, but since the four that I wanted to be there were, I figured I would see to it later. This occurred on most of the product pages which had more than one image.

We went on with our tasks, with me writing out the notification and adding in the last month’s customers to the customer list (any new customers weren’t added from the time when we began working on this site so I had to do it manually). I also needed to sort through and remove duplicate email addresses and send out the email to people letting them know the new site was ready.

My partner found that the reason behind the broken links was because they renamed our ftp file folder for the new site. They duplicated the files under the new name and hooked it up to the new software for the site. So now instead of say 800 image files, there were over 1500. He spent a while deleting the old files and I continued my task of getting the customer files in order and sending out the mailing. When we each finished our jobs, we took a walk, as it was a beautiful day and we were both in the mood for a break.

After we returned and had dinner, he tried to get onto the new site. On his computer it came up as the old site. Even if he hand typed it in, he was brought to the old site. He cleared the cache from his browser. He tried a different browser. He rebooted. Nothing would bring him to the new site. On my computer however, which sits about 10 feet from his, is on the same network as his and goes through the same router, I was able to get to the new site.

This was quite troubling to say the least. There was nothing we could do to make the new site appear on his computer. I also had received an email from a customer who told me that he was able to get to the new site earlier and now he was back at the old one. Time for the chat helpline again . . . .

Long story short, I spent the next two hours trying to get them to fix it. I don’t know what they did, but it was really screwed up. Here I sent an email out to 500 people inviting them to see it and half of them were not able to get there, or getting to the old site and probably thinking “so what is new?”. I did wait and tested everything before the email went out and it was fine. I had orders coming in and nice comments so I knew that others got there alright too. Now this.

I can’t tell you what happened, but ultimately it seemed that both sites were active at once and it was like pot luck as to which one you would wind up at. Very distressing for me, as you could see. And of course it was Sunday night so there was little if any support beyond basic. After the two hours, they screwed it up so badly that I couldn’t even sign into the new one or the old one and they said no account existed.

I finally got someone with some brains and she fixed what the other guy had done and now the old account is shut down and the new one is (hopefully) working fine. I finally just had enough and called it a night and watched two shows before turning in. I guess I reached my limit and just needed to get away from it for a bit. It wasn’t as if world peace depended on whether it worked or not after all.

So this mornings message, although troublesome, brought me quickly back to reality. The links for the downloads were apparently pointing to the files from the old site and this morning I needed to redirect them to the newly named files for the new site. Problem fixed. Everything is OK.

I need a day away from it, I think. I began painting yesterday just before the new problem arose and by the time I was done with it I was in no mood to paint or do anything. I needed a good evening to disconnect with HBO. So today, I am going to take the day and paint my skaters all day long. I want to finish the set I have here and get the packet in order and have everything ready for it to sell. It will make me happy to see it done.

Sometimes you just have to do something else for a while.

So I will leave you today with a beautiful and positive image. I took my camera with on our walk yesterday. It was my basic walk ‘around the river’ where I walk up my street, cross over the bridge into the forest a bit and then come out on the road about a mile away and take the road back up to where I live. It was beautiful and sunny and the trees were awesome. We went past the mill and I played ‘tourist’ and took pictures all along the way. If you click on the title of the picture, you can see the whole album in my Picasa album. I call it “On the Street Where You Live”.

It is what I choose to remember most about my day yesterday!

From On the Street Where You Live

Have a great Monday!

-- Designer/Artist/Teacher. Owner of Sheila Landry Designs (http://www.sheilalandrydesigns.com) Scroll saw, wood working and painting patterns and surfaces. "Knowledge is Power"



5 comments so far

View Cozmo35's profile

Cozmo35

2198 posts in 1725 days


#1 posted 10-25-2010 03:20 PM

Shelia, computers can be our friend or our enemy. They are like Spok from Stear Trek. They work by logic and logic only. Not emotions are involved except on the human side.

-- If you don't work, you don't eat!.....Garland, TX

View Sheila Landry (scrollgirl)'s profile

Sheila Landry (scrollgirl)

7754 posts in 1609 days


#2 posted 10-25-2010 03:24 PM

You are absolutely right, Coz! But it is amazing how they have the ability to evoke so many emotions! :)

Sheila

-- Designer/Artist/Teacher. Owner of Sheila Landry Designs (http://www.sheilalandrydesigns.com) Scroll saw, wood working and painting patterns and surfaces. "Knowledge is Power"

View Jordan's profile

Jordan

1358 posts in 1814 days


#3 posted 10-25-2010 06:12 PM

I’d seriously love to paint one of the waterfall/building pictures when it’s all done out in fall colors – or maybe snow. It’s a beauty for sure!

-- http://www.jordanstraker.com

View TopamaxSurvivor's profile

TopamaxSurvivor

14872 posts in 2365 days


#4 posted 10-25-2010 08:22 PM

Shiela, I just tried searching you with Google and Bing. They both went to your site and it seems to be working on the few items I clicked on. Congrats!! :-)) That should make you a happy camper :-)

Nice pics of the walk ;-))

Have a good one!

-- "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence

View Bearpie's profile

Bearpie

2591 posts in 1707 days


#5 posted 10-26-2010 05:33 AM

Sheila, The pictures you took of your area are all super lovely, I envy the beauty you have but not the cold weather you have! My bad back cannot stand the cold, it aches when I’m cold. Here in Florida we do not get the fabulous fall colors, it just seems to fade to some sort of grey and the leaves fall off and the ones that have green leaves year round just fade a bit. But I love it here.

Erwin, Jacksonville, FL

-- Erwin, Jacksonville, FL

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