Home Depot guy just wouldn't listen

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Blog entry by Russ posted 01-27-2011 08:56 AM 1825 reads 0 times favorited 14 comments Add to Favorites Watch

So I went to Home Depot to get a pine rod for a project. It was marked $1.57/lf. Cut what I needed and went to the front. Young guy (maybe 18 or so) says “ohh it’s missing the tag”. I tell him it’s 1 1/4” rod but he can’t find it in the computer. I tell him it was marked $1.57/lf he says “yeah I know”. So he calls that area tells them “I have wood rod maybe an inch in diameter” again I tell him it’s 1 1/4”. He says “ohh it’s 1 1/4” he should have known as I watched him measure it before he made the call. Anyway the guy tells him something and he rings up it up. He charges me $.65 for the whole rod. Their loss and my gain.

-- Russ

14 comments so far

View wseand's profile


2796 posts in 3070 days

#1 posted 01-27-2011 09:01 AM


View twoblacklabs's profile


258 posts in 2720 days

#2 posted 01-27-2011 09:51 AM

wow. I wish we lived where you do.

-- If You Haven't Got the Time to Do It Right, When Will You Find the Time to Do It Over?

View rivergirl's profile


3201 posts in 2867 days

#3 posted 01-27-2011 01:45 PM

Kids kids, kids.

-- Homer : "Oh, and how is education supposed to make me feel smarter? Besides, every time I learn something new, it pushes some old stuff out of my brain."

View joebazooka's profile


114 posts in 3212 days

#4 posted 01-27-2011 03:16 PM

I had a similar dealing here with my HomeDepot. I got a 35.00 piece of cabinet grade pre-sanded 1/2” ply wood for only 15.00. You know what they say, “HomeDepot is the place to shop for you home needs” LOL

-- Robert-maine

View Russ's profile


357 posts in 3105 days

#5 posted 01-27-2011 06:04 PM

I think the most amazing thing is the inconsistency of service. The day before this incident I went in and purchased some OSB and just had them do the cuts there since it’s easier. The kid did and awesome job cuts right on the money.

-- Russ

View lilredweldingrod's profile


2496 posts in 3135 days

#6 posted 01-27-2011 08:17 PM

Reminds me of the bank teller in Savannah Ga back in the 70’s. I went to cash a Western Union Check. I have never seen a person count bills that fast. I stepped to the side and recounted the money and found she over paid me. I waited and stepped back over to inform her that she made a mistake. I was informed she never makes mistakes. So I walked out. My only bank robbing experience in my life. lol I should have stuck around to see her face when she had to reconcile her till that evening. lol

As Bill Engvall says, “Here’s your sign.”

View Tdazzo's profile


56 posts in 2878 days

#7 posted 01-27-2011 08:54 PM

Some people just weren’t burdened with an overabundance of schooling.

-- "If you can't do something smart, do something right." -- Sheppard Book

View Howie's profile


2656 posts in 2951 days

#8 posted 01-27-2011 11:11 PM

CharlieL has it right

-- Life is good.

View juniorjock's profile


1930 posts in 3794 days

#9 posted 01-27-2011 11:44 PM

I agree, schooling has nothing at all to do with something like this.
- SY
- aka JJ

View StumpyNubs's profile


7604 posts in 2829 days

#10 posted 01-28-2011 12:06 AM

I think Tdazzo was making a joke… and I for one found it funny!

My family owns a Hardware store and keep customers even though our prices are higher because we knew what we were doing. The big box stores are for people who want it cheap, not for those who want service.

-- Subscribe to "Stumpy Nubs Woodworking Journal"- One of the crafts' most unique publications:

View rogerw's profile


262 posts in 2718 days

#11 posted 01-28-2011 01:39 AM

stupid is as stupid does! without a calculator they’re lost these days and brain dead i think.

-- >> my shop teacher used to say "do the best at everything you make for your mom because you're going to see it for the rest of your life!" <<

View Orion Woods's profile

Orion Woods

67 posts in 2797 days

#12 posted 01-29-2011 06:14 AM

went to big blue to get some longer screws for my router table plate taking one of my shorter ones with me. I’m looking through the bins trying to find the matching screws when this kid comes up offering to help so I give him the chance, he promptly drops the screw and it disappears. He looks all around and says sorry it’s gone, so I inform him he will need to remove one from the display router to replace it. He leaves for 10 minutes and comes back and tells me they don’t sell routers anymore but he has a lighted grabber thing. We eventually found the screw in a lower bin and I found the correctly sized ones I needed for the table by myself. After I cruise by the tool dept to see what else is no longer being sold and there is a wall full of routers, sad part is I saw him talking to the tool “expert” and he is the one who told him they don’t sell them.

-- Brian

View Manitario's profile


2630 posts in 2911 days

#13 posted 01-29-2011 06:33 AM

I got a $42 box of lag bolts once for the price of one bolt at HD…I usually bring these sort of things to the store’s attention, but eventually lost the bill and counted it as HD’s loss.

-- Sometimes the creative process requires foul language. -- Charles Neil

View pastorglen's profile


267 posts in 2718 days

#14 posted 01-31-2011 05:45 AM

I’m still amazed at the automatic checkout line at HD. You go through the automated steps—while a teller watches to make sure you do it right and don’t rip them off. I’ve yet to go through and not be watched by someone who just as simply actually OPEN another register and check me out.

-- Glen, Pennsylvania, Colossians 3:23 "Whatever you do, work heartily, as for the Lord and not for men."

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