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Home Depot guy just wouldn't listen

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Blog entry by Russ posted 1275 days ago 1294 reads 0 times favorited 14 comments Add to Favorites Watch

So I went to Home Depot to get a pine rod for a project. It was marked $1.57/lf. Cut what I needed and went to the front. Young guy (maybe 18 or so) says “ohh it’s missing the tag”. I tell him it’s 1 1/4” rod but he can’t find it in the computer. I tell him it was marked $1.57/lf he says “yeah I know”. So he calls that area tells them “I have wood rod maybe an inch in diameter” again I tell him it’s 1 1/4”. He says “ohh it’s 1 1/4” he should have known as I watched him measure it before he made the call. Anyway the guy tells him something and he rings up it up. He charges me $.65 for the whole rod. Their loss and my gain.

-- Russ



14 comments so far

View wseand's profile

wseand

2116 posts in 1640 days


#1 posted 1275 days ago

Wonderful.

-- Bill - "Freedom flies in your heart like an Eagle" Audie Murphy

View twoblacklabs's profile

twoblacklabs

194 posts in 1290 days


#2 posted 1275 days ago

wow. I wish we lived where you do.

-- If You Haven't Got the Time to Do It Right, When Will You Find the Time to Do It Over?

View rivergirl's profile

rivergirl

3198 posts in 1436 days


#3 posted 1275 days ago

Kids kids, kids.

-- Homer : "Oh, and how is education supposed to make me feel smarter? Besides, every time I learn something new, it pushes some old stuff out of my brain."

View joebazooka's profile

joebazooka

114 posts in 1782 days


#4 posted 1275 days ago

I had a similar dealing here with my HomeDepot. I got a 35.00 piece of cabinet grade pre-sanded 1/2” ply wood for only 15.00. You know what they say, “HomeDepot is the place to shop for you home needs” LOL

-- Robert-maine

View Russ's profile

Russ

356 posts in 1675 days


#5 posted 1275 days ago

I think the most amazing thing is the inconsistency of service. The day before this incident I went in and purchased some OSB and just had them do the cuts there since it’s easier. The kid did and awesome job cuts right on the money.

-- Russ

View lilredweldingrod's profile

lilredweldingrod

2495 posts in 1705 days


#6 posted 1274 days ago

Reminds me of the bank teller in Savannah Ga back in the 70’s. I went to cash a Western Union Check. I have never seen a person count bills that fast. I stepped to the side and recounted the money and found she over paid me. I waited and stepped back over to inform her that she made a mistake. I was informed she never makes mistakes. So I walked out. My only bank robbing experience in my life. lol I should have stuck around to see her face when she had to reconcile her till that evening. lol

As Bill Engvall says, “Here’s your sign.”

View Tdazzo's profile

Tdazzo

50 posts in 1447 days


#7 posted 1274 days ago

Some people just weren’t burdened with an overabundance of schooling.

-- "If you can't do something smart, do something right." -- Sheppard Book

View Howie's profile

Howie

2656 posts in 1521 days


#8 posted 1274 days ago

CharlieL has it right

-- Life is good.

View juniorjock's profile

juniorjock

1930 posts in 2364 days


#9 posted 1274 days ago

I agree, schooling has nothing at all to do with something like this.
- SY
- aka JJ

View StumpyNubs's profile

StumpyNubs

6116 posts in 1399 days


#10 posted 1274 days ago

I think Tdazzo was making a joke… and I for one found it funny!

My family owns a Hardware store and keep customers even though our prices are higher because we knew what we were doing. The big box stores are for people who want it cheap, not for those who want service.

-- It's the best woodworking show since the invention of wood... New episodes at: http://www.stumpynubs.com

View rogerw's profile

rogerw

262 posts in 1288 days


#11 posted 1274 days ago

stupid is as stupid does! without a calculator they’re lost these days and brain dead i think.

-- >> my shop teacher used to say "do the best at everything you make for your mom because you're going to see it for the rest of your life!" <<

View Orion Woods's profile

Orion Woods

67 posts in 1367 days


#12 posted 1273 days ago

went to big blue to get some longer screws for my router table plate taking one of my shorter ones with me. I’m looking through the bins trying to find the matching screws when this kid comes up offering to help so I give him the chance, he promptly drops the screw and it disappears. He looks all around and says sorry it’s gone, so I inform him he will need to remove one from the display router to replace it. He leaves for 10 minutes and comes back and tells me they don’t sell routers anymore but he has a lighted grabber thing. We eventually found the screw in a lower bin and I found the correctly sized ones I needed for the table by myself. After I cruise by the tool dept to see what else is no longer being sold and there is a wall full of routers, sad part is I saw him talking to the tool “expert” and he is the one who told him they don’t sell them.

-- Brian

View Manitario's profile

Manitario

2259 posts in 1481 days


#13 posted 1273 days ago

I got a $42 box of lag bolts once for the price of one bolt at HD…I usually bring these sort of things to the store’s attention, but eventually lost the bill and counted it as HD’s loss.

-- Sometimes the creative process requires foul language. -- Charles Neil

View pastorglen's profile

pastorglen

255 posts in 1288 days


#14 posted 1271 days ago

I’m still amazed at the automatic checkout line at HD. You go through the automated steps—while a teller watches to make sure you do it right and don’t rip them off. I’ve yet to go through and not be watched by someone who just as simply actually OPEN another register and check me out.

-- Glen, Pennsylvania, Colossians 3:23 "Whatever you do, work heartily, as for the Lord and not for men."

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