Workbench #8: Is Lee Valley great or what?

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Blog entry by Rob Drown posted 08-05-2009 12:31 AM 1753 reads 0 times favorited 5 comments Add to Favorites Watch
« Part 7: Twin Screw vise is DONE Part 8 of Workbench series Part 9: The base is ready, so lets put the top on it!! »

I just sent Lee Valley an email (and they answered TODAY) requesting to purchase some parts for my twin screw vise, a replacement speed knob cause I lost it, a new handle and new brass screws cause I buggered them installing the cover. They are shipping them to me grattis. I didn’t even ask, they offered!!

-- The expectations of life depend upon diligence; the mechanic that would perfect his work must first sharpen his tools. Confucius, 经过艰苦的努力的梦想可以成真

5 comments so far

View Russel's profile


2199 posts in 3904 days

#1 posted 08-05-2009 01:15 AM

Gotta love it when a company does that.

-- Working at Woodworking

View cabinetmaster's profile


10874 posts in 3524 days

#2 posted 08-05-2009 02:09 AM


-- Jerry--A man can never have enough tools or clamps

View PurpLev's profile


8534 posts in 3614 days

#3 posted 08-05-2009 02:11 AM

LV is top notch, great products, and a great customer service to back it up. period.

-- ㊍ When in doubt - There is no doubt - Go the safer route.

View a1Jim's profile


117063 posts in 3543 days

#4 posted 08-05-2009 04:51 AM

good company

-- wood crafting & woodworking classes

View MsDebbieP's profile


18615 posts in 4126 days

#5 posted 08-29-2009 05:37 PM

they are the best!
and did you know that if you purchase something and within some time frame, the price goes down they send you a cheque for the difference—without you even contacting them.. you just get a cheque in the mail… awesome.
(here’s an interview I did had with Robin Lee)

-- ~ Debbie, Canada (

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