LumberJocks

Workbench #8: Is Lee Valley great or what?

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Blog entry by Rob Drown posted 08-05-2009 12:31 AM 1346 reads 0 times favorited 5 comments Add to Favorites Watch
« Part 7: Twin Screw vise is DONE Part 8 of Workbench series Part 9: The base is ready, so lets put the top on it!! »

I just sent Lee Valley an email (and they answered TODAY) requesting to purchase some parts for my twin screw vise, a replacement speed knob cause I lost it, a new handle and new brass screws cause I buggered them installing the cover. They are shipping them to me grattis. I didn’t even ask, they offered!!

-- The expectations of life depend upon diligence; the mechanic that would perfect his work must first sharpen his tools. Confucius, 经过艰苦的努力的梦想可以成真



5 comments so far

View Russel's profile

Russel

2199 posts in 2595 days


#1 posted 08-05-2009 01:15 AM

Gotta love it when a company does that.

-- Working at Woodworking http://www.VillageLaneFurniture.com

View cabinetmaster's profile

cabinetmaster

10874 posts in 2214 days


#2 posted 08-05-2009 02:09 AM

Ditto.

-- Jerry--A man can never have enough tools or clamps

View PurpLev's profile

PurpLev

8476 posts in 2305 days


#3 posted 08-05-2009 02:11 AM

LV is top notch, great products, and a great customer service to back it up. period.

-- ㊍ When in doubt - There is no doubt - Go the safer route.

View a1Jim's profile

a1Jim

112104 posts in 2233 days


#4 posted 08-05-2009 04:51 AM

good company

-- http://artisticwoodstudio.com Custom furniture

View MsDebbieP's profile

MsDebbieP

18615 posts in 2817 days


#5 posted 08-29-2009 05:37 PM

they are the best!
and did you know that if you purchase something and within some time frame, the price goes down they send you a cheque for the difference—without you even contacting them.. you just get a cheque in the mail… awesome.
(here’s an interview I did had with Robin Lee)

-- ~ Debbie, Canada (https://www.facebook.com/DebbiePribeleENJOConsultant)

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