Reviews: Northern Tools has incompetent managers

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Northern Tools has incompetent managers

Northern Tools has incompetent managers

12-07-2013 12:05 AM by Mike | 24 comments »

A Rant on Northern Tools Phone Customer Service: A product I purchased turned me from just wanting to know where my purchase was to being POed quickly. The agent that I was speaking to over the phone had told me that UPS had delivered my item to the USPS for delivery. Based on my UPS tracking number, it said this was done two days ago. I then asked for a status update as to when I should get my item since the USPS doesn’t take three days to deliver something from less than 40 minut...

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