|Review by becikeja||posted 12-10-2016 03:15 PM||2289 views||0 times favorited||13 comments|
I have a small hobby shop and like to have my tools on mobile bases. The Shop Fox Mobile base seemed well made and strong. Assembly was simple enough, and it was easy to move into place and with a simple turn of the stabilizing screws quickly became immobilized when the bandsaw was in use. I was very happy with the product.
A couple of weeks ago I took on the task of cleaning the shop. Behind the Bandsaw I found a chunk of rubber. I could not figure out where it came from. Then I began to roll the bandsaw out and it kept sticking and was not rolling right, I gave it a quick tug and almost tipped it over. The outer rubber layer of the wheel had been coming off the underlying plastic wheel as you can see in the pictures. As I looked at the other wheels, I noticed this to be the case on 3 of the 4 wheels. In my experience with the bandsaw becoming unstable I see this as Safety concern and decided to post this review to warn my fellow woodworkers.
I contacted Shop Fox tech support a couple of weeks ago to advise them of this safety issue. Andrew C. quickly responded ”We are sorry to hear about the problem you are experiencing with your SHOP FOX ADJUSTABLE MOBILE BASE. The warranty coverage for the SHOP FOX ADJUSTABLE MOBILE BASE is valid (1) year from its date of purchase. ” Really, you’re product is literally falling apart, and risking injury to your customers and the response is a simple “Its out of warranty” You can’t make this stuff up. I just hope no one is severely injured due to the product failure and poor quality of the product. Be Warned, if you buy this product be prepared to replace the wheels in a couple years.
-- Don't outsmart your common sense