|Review by tblake1984||posted 09-05-2015 05:08 PM||12290 views||2 times favorited||13 comments|
I’ll make this succinct.
 Once you set it up a few times, it gets pretty quick and repeatable. I do think the overall “system” is a great concept.
 I did not have any issues with my irons or chisels sliding around in the guide. It seems reliable in this respect.
 Veritas customer support has been one of the best customer support experiences I have EVER had – this is really the only reason I have not given this guide 0 stars.
The Bad (i.e., the review narrative):
 cost – $70
 can be a little finicky to set up the first few times but eventually you get the hang of it
 the roller bearings gather slurry and I don’t think they will last forever. It seems like you will end up purchasing a replacement roller at some point. I have oiled the bearings and still, after just a few uses, I can feel a little bit of grinding in the roller. Also, be careful with oiling the bearings – if you overdo it, it will leak out during use and foul your stones.
I bought this thing a month ago from a local Woodcraft and from day one, have not been able to get a straight microbevel. See the picture. The primary bevel is perfect but the microbevel is consistently skewed to the left on every tool I use it on. I can hone by hand but have trouble getting microbevels right so this is really the only reason I purchased this guide but in this state, it is unusable. I have used a workaround by keeping the guide in the primary bevel setting and backing the iron or chisel off the guide stop 3-4mm to do a microbevel.
To their credit, Veritas has been extremely supportive. Linda MacPherson was very responsive and helpful. First, she sent me a replacement unit and a prepaid shipping label for the bad one. However, this brand new guide exhibited the same problem out of the box (the picture is of the results from the second brand new MkII). After updating Linda on the issue, she arranged to have one tested first before they sent it to me and I am currently awaiting that third MkII right now. If this third MkII shows the same issue, I am at a point now where I will return it to Woodcraft.
I use shapton stones and a DMT duosharp diamond plate for flattening and I have watched all the videos and tips for using this guide and I still have the issue. I know I am not the only one. I also know Veritas is normally a very reliable company but I think they have run into some QA issues with this product.
To summarize: I would take your money elsewhere.
I figured I would update this post because Veritas really came through from a customer service standpoint.
Well, it took three tries and some manual testing on Veritas’ part to get me a guide that honed straight. I think this is evidence that my technique was correct and that the guide itself had a manufacturing defect. The third guide arrived and I could tell that it was indeed tested prior to shipping to me as they promised in their email. I also noticed a difference between #3 and the other two that produced skewed bevels. It appears that the defect is occurring on the roller as the third guide is wearing evenly (the roller is shiny when the guide is new but after your first use, will get roughed up from the sharpening medium). The first two guides exhibited this “roughing” inconsistently while this third guide, is rough even across the width of the roller. Also, the roller bearings seem to be holding up a bit better. The first two guides I had exhibited slight binding in the bearings after the first few uses but this third one rolls free even after many uses now.
Now that I have one that sharpens straight, I will increase my rating to four stars but I would HIGHLY suggest you contact Veritas if you run into this issue and request that they test the replacement first before sending it to you.