Great drill...but

I have two of these drills and have had no problem with the chuck backing off in reverse. There may be something wrong with your individual unit. I would take it back to HD and ask them to replace it.

Yes, I was very surprised the first time my battery went dead.

I have had both of mine for 10 months now and could not be happier with them. Got them during a special tool sale last year and couldn’t resist. In fact I also bought two drywall guns and a circular saw. Man, I wish I would have sprung for the Reciprocating saw too….

-- Scott in Texas

i agree scott bring it back i have this same problem with my ryobi only when going forward and wish i wouldn’t have drug my feet about it i”ll endup replacing the chuck because its very annoying. glad to here you like the tool. TOOLS RULE!!!!

-- I buy tools so i can make more money,so ican buy more tools so I can work more, to make more money, so I can buy more tool, so I can work more

Also, you state “tends to just slip from my grip and it can hurt.” These chucks are designed so that you don’t have to “run” the drill and hold the chuck to tighten. All you have to do is twist with one hand and it will click tight.

-- Childress Woodworks

If it’s a lithium battery, that’s how they work – their output voltage is stable until right at the end, when it drops like a rock.

-- Derek, Bremerton WA --

I contacted Ridgid, in order to bring the drill to HD back for an exchange-the box etc have to be returned plus receipt within 90 days. OR send it to a dealer BUT you still need the receipt. Don’t have it. So just will use it and maybe look for something that has a better chuck to tighten next time. Or Ridgid will add that feature. Or maybe I could time it right when my son uses it that the battery quits..then say YOU BROKE IT! LOL Nay, his dad already told him it’s suppose to do that. LOL Thanks for the info!

-- Cathy Krumrei

Cathy,
If you tighten or loosen the bit by turning the drill on with the trigger, spinning the drill. After you spin the drill and get it as tight as you can let the drill stop and you should be able to tighten the chuck some more, it works on my DeWalt drills. Also you might try those cotton gloves with a rubber palm, the light colored gloves with a green or blue palm.
John

-- Only the Shadow knows....................

Hello Cathy;
Loosing the receipt is bad news in this case as Rigid gives lifetime service warranty on this item…

http://www.ridgid.com/Tools/R86006-Compact-Lithium-Ion-Drill/EN/index.htm LIFETIME SERVICE AGREEMENT FOR RIDGID® HAND HELD POWER TOOLS, STATIONARY POWER TOOLS AND PNEUMATIC TOOLS http://www.ridgid.com/Tools/Power-Tool-Warranty that comes ‘free’ with that tool.

Never had a problem with Rigid and in my opinion for contractor work and on site jobs….these tools do not die, they may over time wear out gracefully, although that has not happened to me yet.

Your model number that you have supplied tells me that you do indeed have the Lithium battery and that power drop is what you can expect at the end. I’ve never had any problem with these chucks….so if you’re chucking the bit right, why not just order a chuck and replace?

Hope you can still get that chuck working right and….;

Thank you.
GODSPEED,
Frank

rusticwoodman@gmail.com

-- --frank, NH, http://frank.wordpress.com/

Yes, it is the Lithium battery drill we have. Well, no matter HOW many times Darryl buys…when I ask for the receipt…yeah. So just have to deal with not getting it fixed for free. And my luck time I send it and have to pay fixing charges…I could have bought another new one. I don’t understand when you register their tools…ALL the information is there..when you bought it etc. That should be considered for the warrenty in place of the receipts. What’s the point in filling all that out if it’s not worth the time to fill it? People do have fires, things they can’t control can happen. So lesson learned..if I know Darryl is going to buy a tool..I’m going to just have to be with him and keep it myself..along with the manuels. LOL (again..something could happen and POOF lost all it anyway!)*BG I believe this chuck you can’t remove from what I understand from a tv show. I’ll check into that tho. Thanks for the info.

-- Cathy Krumrei

Hi Cathy;
....I’ve took some liberty and did some research for you over at the RIDGID FORUM and found this one on the 18v Lithium Battery ....which I hope helps some….

....hmmm, now lets go and find some information on how to get that chuck off. And by the way these guys over at Rigid forums are some of the nicest folks you’ll ever come across for information and support on how to work on Rigid tools….good solid information. Ah yes whats that up ahead on my waundering journey; 18v Rigid cordless Taken the Chuck off????. So I guess it is so that the chuck can be taken off.

Now lets try//explore an-other way of getting that chuck off and if you have lost your owners manual…..no-fear//no-worry as Rigid has you covered. I shall now go to their online support and show you how to get a copy of the owners manual and parts manual which is at the top of the page and looking for Support now one can scroll down to Literature Search and type in R86006 which is your model number. Next hit the search button and once again through the mysteries of cyber-space we land at Owners Manual and the Parts Manual. By the way Cathy, I did check the owners manual and they describe how to get that chuck off.

Again I hope this helps in some small way and you can all-ways registar online with Rigid Forums and ask away there….and whatever I have said or contributed, well this is only my .02 cents worth of common sense amongst many others….;

Thank you.
GODSPEED,
Frank

rusticwoodman@gmail.com

-- --frank, NH, http://frank.wordpress.com/

Aftermarket Jacobs chuck.

-- Just 'cause a cat has kittens in the oven, it don't make 'em biscuits.

....I have also noticed Cathy that one must ”Lock the switch trigger by placing the direction of rotation selector in center position.”

There is also information on how “To Retighton a Loose Chuck”, which when and while I am sitting here ‘thikin’....might be why you are not able to get the chuck jaws to tighten up on the bit properly. That bit of information is right below and following the information on removing the chuck….and some folks tell me they never read owners manuals. Owners manuals in my estimation are a great source and wealth of information and exceed to having a place with the tool.

....again….;
GODSPEED,
Frank

-- --frank, NH, http://frank.wordpress.com/

I have the manuel! Sorry you went thru all that looking! I have the info now to first try to tighten the chunk…if not I can get this one off and replace it. Well, I’m a keeper when it comes to manuels. I save them all no matter what it is. And I do sometimes need to refer to them. Like now. Least now I can get this working the right way. Too cool! I do love this drill. Ahh guess we will stay friends after…I fix it! LOL Great info and thanks VERY much for the help! Sometime I hope to help someone with their tool problem. Me happy! *BG

-- Cathy Krumrei

Ridgid has a 3 year warranty. 90 days – straight exchange, 3 years they can fix or replace. You must register the tool to get the lifetime warranty. If you loose the recipt, they can use the serial # since it is dated. However, how long did it sit on the shelf prior to you purchasing.

Our school uses HD and Ridgid because of the warranty. I always tell people if you want a tool tested, send it to a school woodworking shop.

The kids expected the 1/4 sheet sanders to work like a belt sander. Too lazy to file, and my previous partner, hence previous, didn’t care enough to stop them. Brought them to HD 363 days from date of purchase. They decided to replace them (Ridigid Service, not HD)

Also had a 5 year old 6” RO sander, bought when the lifetime warranty was standard, fixed it for nothing. The variable speed kept fluxuating and it wouldn’t have enough power to sand. —no recipt on this one

3 month old belt sander – no receipt. Front rubber wheel shredded when my son ran over the cord with it. I didn’t tell HD that part :) Fixed it no cost, no receipt.

I use Rigid at work and I own the 18 volt hammer drill. I have 2 Lit and 2 nihm batteries. And my charger does both. I have no problems with mine at all.

I also had to get used to the full power then nothing from the Lithiums, but they last, when drilling.

-- Measure once cut twice....oh wait....ooops.

I have the 24 volt version – one the best drills that I have ever owned, shy of the Festool C12. Of course, I purchased it on clearance. Had I paid the original price, I may not have been as impressed. .

-- Festool4

Cathy,

Although you can’t find your receipt, Home Depot probably can on their computer. If you find a helpful customer service rep., and you purchased this product via credit card, and you know the approximate date, you may be in luck. If you don’t know the approximate date, look at your credit card statements for the purchase. If you can find it and the exact amount, they should be able to find it.

I had this happen to me at Wal Mart this year. I purchased a pair of $70 rubber insulated boots for pheasant hunting. I had these things out only 7 times and they ripped. I could not find the receipt for the life of me but Wal Mart told me that if I knew the approximate date and cost they might be able to find it. I got the date of purchase from my debit card account with the dollar amount. Because the transaction took two days to register at my bank, Wal Mart found that the receipt was from two days prior.

They printed the receipt and wallah, I got my money back.

-- There are three types of people in the world, those who can count and those who can't!

Maybe a new approach to the problem.

If you could use another one. Buy another one. Use it’s receipt to return the broken one.

-- tsmith - Garland, TX.

or you could go buy a new one with cash, and then go home and place the old unit in the new box; return it and get your money back. you still wont have a receipt but you’ll have a new unit!

-- I'm inspired to build a Bombe one day!

I don’t think Plan B is going to work. You can tell it’s been used! LOL But thanks for the suggestions. I have been out of town so will get this taken care of this week. Until then hubby will just have to tighten it for me. Thanks all for the feedback.

-- Cathy Krumrei

Well, found the receipt for the drill…brought it in to Home Depot along with both batteries as I found out they are holding the charge like promised. Wait in line for 10 min for a gal to come up from the tool section.
She said she’s sent it in. HUH? What happened to the Lifetime warranty? She said all she could do was send it in. I said what about the batteries? She said those to. I said why can’t I just new ones now?
Ok..NOT! Well, what am I suppose to use in the meantime? And how long? oh about a week. (yeah,yeah like that’s going to be that fast!) So looks like the drill is just going to set in the garbage can and forget it. They promised you things then when something happens…they change the rules or what? I know that Lifetime warrenty with the Snap-on-Tools..is just that. You break it it’s replaced immediatly! Also she said it was a 07 model. I said well, I bought it in 08! Well I’m really dissappointed. And I might just switch to another company instead of using Ridgid. Home Depot is NOT my favorite place…I didn’t get it there hubby did. Oh, well. Live and learn lifetime warranty means absolutly nothing. Well, just thought I would update what I found out when I tried to return it. Guess I’ll stick with the old fashinon screwdriver or wrench.

-- Cathy Krumrei