| Review by gizmodyne | posted 1950 days ago | 10368 views | 0 times favorited | 43 comments | ![]() |
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- Ridgid DP1550 Drill Press
- Brand: Ridgid | Category: Drill Presses

Why this press
1. Decent reviews.
2. Decent price
3. COUPON!
The day I bought it
11:30 a.m. In the tool section.
“Joe”: Can I help you?
Me: I am going to buy this drill press. Can you get it down?
“Joe: No problem. It will be waiting in aisle 6.
Me (impressed): Thanks
12:15 p.m. After shopping.
Me: Hi, where’s the drill press?
“Joe” : uh, I’m waiting for the lift
other worker: Let’s just use the stairs and carry it down.
“Joe” (shaking tool): Dude it weighs about 500 pounds (actual weight 140 or so).
12:45: After more waiting
“Joe”: you have to go pay and then I can order it down.
1:00 At register with receipt
“Joe” : They can’t get it for an hour
Me: (thinking wtf!)
“Joe” I’ll put it on hold and you come back.
Me: Do you give me a receipt?
Joe: No, I’ll remember you.
Me: I think I need a receipt. How will I prove I get to take the $300 tool.
“Joe”: It’s me. Joe. I’ll be here.
Me: I need it in writing.
Joe: We don’t do that.
Me: I need it. Can I talk to your manager?
Joe: (Disappears for a minute and then reappears with a scrap of yellow paper): Here you go.
Crumpled Yellow Scrap Paper:
John paid for his drill press.
Signed,
Joe # 25
Tool Dept.
I’m thinking, whatever. So I load my car with the other junk I bought and go back to Customer Service and show them the yellow scrap paper with “Joe’s” writing on it. He had lied about everything. I had to wait about another 20 minutes during which they apologized 20 times.
I’m pretty mellow but I was pissed.
1:40 Near the door
So finally here comes “Joe” rolling my drill press.
He and I walked in very uncomfortable silence to my car. Loaded the car in silence.
In the end all “Joe” could say was “Watch the curves.”
Grrrrrr.
Actual Review
Well…. it drills holes. I never had to test runout or anything. It just does what I want it to do.
I debated the speed changing thing. Some variable speed drill presses have a dial, this one requires you to change belts (see the picture above). When you lift the lid, there is a little chart that matches speed with bit size and material. It takes about 10 or 20 seconds since there is a quick release tension handle. It is not a big deal. The dial machines tend to be much more expensive.
Nice features:
Floor tool (doesn’t take up bench space)
Portable (I put casters on it and it rolls nicely)
Power is fine (1/2 hp has never bogged down in quartersawn oak)
7 1/2 inches to center for drilling 15” centers.
Light! <Love this.
Price $299 U.S. at Home Depot (ask for Joe)
Stars
3 . It does the job. It is adequate. Nothing special. Reliable so far.
-- -John "Do I have to keep typing a smiley? Just assume it's a joke." www.flickr.com/photos/gizmodyne





















43 comments so far
RobS
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1331 posts in 2479 days
#1 posted 1950 days ago
Grrrr Joe!! Grrrreat review!
-- Rob (A) Waxahachie,TX
Karson
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34371 posts in 2573 days
#2 posted 1950 days ago
Which store is Joe at. So I can go to a different one and get a different Joe.
-- I've been blessed with a father who liked to tinker in wood, and a wife who lets me tinker in wood. Southern Delaware karson_morrison@bigfoot.com †
gizmodyne
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1762 posts in 2263 days
#3 posted 1950 days ago
Burbank, CA
-- -John "Do I have to keep typing a smiley? Just assume it's a joke." www.flickr.com/photos/gizmodyne
GaryK
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10263 posts in 2161 days
#4 posted 1950 days ago
Sounds like Joe had a little drain bamage.
-- Gary - Never pass up the opportunity to make a mistake look like you planned it that way - Tyler, TX
gizmodyne
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1762 posts in 2263 days
#5 posted 1950 days ago
Actually, Employee of the year.
-- -John "Do I have to keep typing a smiley? Just assume it's a joke." www.flickr.com/photos/gizmodyne
dalec
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613 posts in 2061 days
#6 posted 1950 days ago
It’s a wonder that they are able to sell anything, other than they have can offer tools at an attractive price and in some locations are the only game in town.
I suppose another way at looking at it, if you order a tool over the internet, you may end up waiting a week or more rather than an uncomfortable two hours it took Joe to get the drill press down for John.
Dalec
Dorje
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1761 posts in 2170 days
#7 posted 1950 days ago
Fun review – can you turn this episode into a comic?
-- Dorje (pronounced "door-jay"), Seattle, WA
scottb
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3648 posts in 2500 days
#8 posted 1950 days ago
was so much easier when we could just grab the ladder and help ourselves.
Our Big Boxes seem so overstaffed and it’s a hunt to find the people who can actually help you…. Which does happen once in a while. Usually I end up knowing more about what I’m looking for than whoever happens by.
There are 3 Big Orange Boxes nearby (and a couple others that are an hour round trip or less (Not counting time in the store!) and they all are so different inside. (Not to mention the Blue Box a mile away from the Orange one (just got a second one!), one can find certain items in electrical or plumbing, but never both. So frustrating to have to be a frequent patron of a store so we can keep tabs on their layout, which is faster than finding our Joe (who needs someone else to point us to the watchamacallit.)
-- I am always doing what I cannot do yet, in order to learn how to do it. - Van Gogh -- http://blanchardcreative.etsy.com -- http://snbcreative.wordpress.com/
EPJ
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4 posts in 1961 days
#9 posted 1950 days ago
My Home Depot has many too many Joe’s, I go elsewhere if at all possible….....
-- EPJ,Calif
rikkor
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11296 posts in 2047 days
#10 posted 1949 days ago
The nearest HD to me is actually pretty good. I have suffered none of this type of horror story. I still don’t go there all that often, however.
mrtrim
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1696 posts in 2053 days
#11 posted 1949 days ago
typical corporate mentality, joe dosent care if h d likes him or not , he can go right across the street and get as good or maybe better job at macdonalds . you want fries with that ??
MsDebbieP
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18320 posts in 2333 days
#12 posted 1949 days ago
at our Rona store (Canadian Big Box store) we’ve been very fortunate to have received help (quickly) and with good advice! Wow.. they actual hire people who know what they are talking about. I’ll keep my eyes open for “Joe” though.
Overall.. a good review.. it does what it is supposed to do. Do we really need more than that????
And it’s a Ridgid, so the warranty is good!
-- ~ Debbie, Canada (http://www.execulink.com/~yohan)
gizmodyne
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1762 posts in 2263 days
#13 posted 1949 days ago
Home Depot is really hit and miss with customer service. I try to go to the local hardware store as much as possible.
-- -John "Do I have to keep typing a smiley? Just assume it's a joke." www.flickr.com/photos/gizmodyne
SPalm
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4120 posts in 2055 days
#14 posted 1949 days ago
Good story, good purchase, good for you. (Good my name isn’t Joe)
-- -- I'm no rocket surgeon
Douglas Bordner
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3907 posts in 2236 days
#15 posted 1949 days ago
Dude, I’m surprised you can roll it on casters. I mean it weighs, like 500 pounds!
I second the comix idea… “Gizmodyne is assimilated by the BORG (resistance is futile).
-- "Bordnerizing" perfectly good lumber for over a decade.
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