|Review by filzencustoms||posted 08-09-2014 02:12 AM||3552 views||0 times favorited||12 comments|
Digital readout is a wonderful feature if you want to stack cutters on the spindle. However, you have to keep an eye on it because mine will creep even with the handwheel lock tightened.
at first glance I was excited to get this out of the crate and assembled because the fence looked so nice with all of the adjustment features. I was very very disappointed with this fence. it moves all over the place and by all over the place I mean the wings flex over an 1/8’’ when stock is run up against it. I made a video of this and sent it to Powermatic, they had no idea why it would do that, they sent me new wings and I put them on only to have the same thing happen. I bought this shaper primarily to make cabinet doors in my one man shop, and it is totally worthless for this as the stock comes out wavy from the wings flexing. Upon assembly and start up the spindle had a bad case of run out, after trying to trouble shoot and re install 10+ times I called powermatic to see if this was a common problem and what the fix was for it. They had no answers. I did find out the draw bar which pulls the spindle down was bent, which you could see when you rolled the thing across the steel top. I called powermatic and after getting the run around and being transferred to 3 different people the guy giving support told me to take a 2lb hammer and straighten it by hitting it. I told him that this thing spins at 10,000 rpms and that there is no way I could ever get this straight enough to not throw out the bearings on this machine. His reply was that they do not just hand out free parts to everyone that calls! I immediately called the place where I bought the machine ( seven corners hardware, St Paul mn) and explained the situation and the salesman had the new part over nighted to me. Overall I had 14 hours of dealing with the problems on this brand new, supposedly high end machine. The most irritating thing about this whole ordeal was the customer service I did not get from powermatic. The guy accusing me of wanting free parts was the icing on the cake. I will never buy a piece of yellow iron again! I also sent a letter to powermatic explaining the experience and have not received a response.