|Review by ic3ss||posted 02-16-2014 08:01 PM||10450 views||0 times favorited||20 comments|
I bought this two days ago from Woodcraft as a replacement for the WoodRiver grinder that had so many problems that Woodcraft stopped carrying it. I just got it taken out of the box and plugged it in and it wouldn’t start. The right wheel contacted the wheel guard and stopped cold. I noticed how the guard was pushed over sideways so far that I couldn’t even turn the wheel past it by hand. I bent it back toward center a bit but it still rubs the wheel. But at least I could turn it and then I noticed how crooked the wheel itself was. Now I’m getting upset, so I got my camcorder and shot some video so you could see….
I’m giving this one star because of the bent guard, the bent wheel plate, and the vibration. I called Woodcraft and they told me to come in and they’d replace it but wouldn’t give a refund. Nice.
I’m going to have them open up boxes until we find one that’s good, and then I’m going to update this review later today. Made in China, gotta love it!
So I just got back with another grinder. The store manager unboxed another grinder and it had the same wheel wobble issue, but the guard was ok. We took both apart and swapped parts until one of them was a little better. I told him that the display model seemed to work fine and if he didn’t mind if I took that one. He said ok so that’s what I took back home.
The problem with this grinder, and I suspect many grinders, is the grinding wheel is held by a stamped disc (instead of a machined one), and that disc registers against a shoulder cut on the motor shaft to keep the wheel straight. That shoulder is only maybe 0.020” for this big disc to press against so it really is just riding the edge of the hole in the disc and doesn’t offer much metal to metal contact for support of the disc. It seems this is pretty common on these so I’ll just live with it until I don’t want to live with it anymore.
On the upside: the manager at Woodcraft was totally cool about the whole thing and went above and beyond to make it right for me, although still no refund, so for that I give them four stars. The grinder gets two stars because it runs, grinds, doesn’t vibrate too badly, it does what it’s supposed to do. Design quality is the issue with it and it could have been so easily solved on the drawing board, but was not.
I know that Made in China doesn’t automatically mean Trash. Some Chinese manufacturers are better than others, same as in the US. To me it means I have to keep my guard up more when I’m buying.
I hope that anyone thinking of buying this grinder can make use of this review. Thanks for reading, and have a great day.
-- "I am endeavoring, ma'am, to construct a mnemonic memory circuit using stone knives and bear skins."