|Review by Rob98075||posted 08-04-2013 11:22 AM||4786 views||0 times favorited||22 comments|
- Central Machinery 32208 14" 4 speed woodworking band saw.
- Brand: Central Machinery | Category: Bandsaws
I purchased the band saw from Harbor Freight in Bellevue, WA. store (store number 00279) on 7/27/2013. While assembling the band saw, I found that on step 2 of the assembly (page 6 of the manual), the supporting plate (4) was machined incorrectly. The holes did not line up with the holes on the motor plate (7) or with the holes on the base plate(6).
I returned the saw twice, only to find that the part in each box was identical to the part in the first box and drilled incorrectly. The store manager gave me the floor display model on my 3rd return because it was assembled. My assumption at the time was that whoever assembled the display model had gotten lucky and found a box with a part that was drilled correctly. Unfortunately, that is not the case. The person assembling the display model in the store, did in fact drill additional holes in the part to get it to fit.
In addition, the store display model did not have the pulley box or pulley door installed.
When I returned to the store on Tue 7/30, a different store manager told me that she had shipped back all of the bandsaws and that she did not have any in stock. She informed me that I needed to call the phone number in the manual. The number listed in the manual is 1-800-444-3353. Upon calling the number and being routed in 3 or 4 directions, a recorded message informed me that I need to send an e-mail to firstname.lastname@example.org.
Needless to say, this has been a very frustrating and stressful experience. This could have been avoided from the very start if the person assembling the display model had stepped back and informed a manager that the parts were wrong. I could have avoided the whole painful purchase experience. It could have also been avoided with better quality control at the factory manufacturing and assembly stage. Instead, a defect was covered up and I have paid the price with my time and energy and the problem is still not resolved. Maybe it was just this batch of saws sent to this one Harbor Freight store, but every box had an incorrect part.
Right now the machine is unsafe to operate as there is no cover over the moving pulleys and belts. In addition, the display model was not fully assembled and bolts were not tightened. The pulleys do not line up properly. I am guessing that this is due to the improperly drilled supporting plate.
I would give both the saw and Harbor Freight a poor rating based on my experience.