|Review by sarahss||posted 07-10-2012 01:45 PM||3986 views||0 times favorited||15 comments|
We bought a new shop vac a few months back, and last night the motor died. I called shop vac this morning and they were very pleasant. I gave them the model number and told them that I had bought the unit within the last 6 months but wasn’t certain about the exact date. No problem, they are sending me a new motor free of charge! Great customer service experience.