LumberJocks

Hitachi misses the mark with their model C12LSH

Review by Bob #2 posted 276 days ago 660 views 0 times favorited 7 comments Add to Favorites
View Bob #2's profile

Bob #2

2101 posts in 561 days


Hitachi misses the mark with their  model C12LSH No-picture-s No-picture-s Click the pictures to enlarge them

Last October 27/2007 I was induced to purchase the above mentioned CMS at a trade show .
They Hitachi offered me a $100.00 rebate off the floor price to complete with Bosch and Dewalt who were, as I remember, breathing down their necks with pricing.
It’s now March 3th 2008 and despite several e-mails and phone calls I am told to be patient another 2 weeks and they would give me my money back.
The last time they said that it took three weeks before I eventually called again.

Had they not told me this from the outset and every time I have called them I would not have had to turn the file over to the Canadian Competition Bureau this morning.

This has all the markings of a Bait and Switch plan.

In addition to putting a bad taste in my mouth, I have discovered in using the saw that the current is still active to the motor even when the “power” switch is turned off.
There is a distinct possibility that one unfamiliar with this saw, might try to change the saw’s angle and engage the motor in doing so. That is the only handle available to move the blade.

I’m disappointed with Hitachi and their cavalier attitude toward making an agreement with me and the safety issue is something I might have reconsidered had I thought for one second that the “power switch” did not shut the saw trigger off.

Bob

-- A mind, like a home, is furnished by its owner


7 comments so far

View teenagewoodworker's profile

teenagewoodworker

2143 posts in 308 days


posted 276 days ago

hmm, that surprises me. i have a Hitachi 10” saw and it works great. i guess it just must be that specific model. i also heard the 10” slide was one of the industries finest. so it surprises me that the 12” isn’t up to Hitachi standard.

View Lee A. Jesberger's profile

Lee A. Jesberger

2898 posts in 519 days


posted 276 days ago

Hi Bob;

I bought a Hitachi 8 1/2” sliding compound saw about twenty years ago when they first came out. It is still working well, even after being abused on job sites by dozens of employees.

It is still dead on accurate, and has never seen a repair shop.

I was considering the 12” model but I guess I’ll give that some more investigating, instead of basing my opinion on my smaller version.

Thanks Bob.

Lee

-- by Lee A. Jesberger http://www.prowoodworkingtips.com http://www.ezee-feed.com

View Bob #2's profile

Bob #2

2101 posts in 561 days


posted 276 days ago

Nobody is more surprised than I.

Bob

-- A mind, like a home, is furnished by its owner

View Bob #2's profile

Bob #2

2101 posts in 561 days


posted 276 days ago

Hi Lee:
The saw seems to run fine and is accurate for most cuts.
Because it’s a 12” the weight of the motor blade and dual rails make it pretty hefty to move into compound cuts.
There is a natural tendency to grasp the “D”Handle to swing the saw to the left for this and your hand almost automaticlly engages the power on/off trigger.
There is a set of 2 switches on the front of the saw and one is marked power/ digital.
It looks like they mean this witch will turn on the power and the digital readout.
As it turns out it just activates the digital readout, leaving the power live to the pull switch regardless of the switch position.
I have had other CMS’s a none had a separate power switch, but none have a separate switch that says Power/digital either.
I found that confusing and I do think there is a need on this big saw for a lock out on the trigger while adjusting it.
SAFETY FIRST.

Ny other problem with Hitachi is a matter of incredibly poor marketing stewardship and awful customer service.

Regards

Bob

-- A mind, like a home, is furnished by its owner

View juniorjock's profile (online now)

juniorjock

364 posts in 305 days


posted 275 days ago

I don’t know if it’s true, but I’ve heard that Hitachi has two different lines of tools. I think there are many “big name” tool companies that do this. And with my lucky, the 10” table saw I bought about 1 1/2 years ago was in the bottom line group. I tried everything to get that saw to work right. It finally got to the point where I feared for my life (too many close calls) and folded the saw up and put it in a corner of my shop. I’m not a tool expert and that’s the only Hitachi tool I’ve ever owned, but I won’t buy any more of their products. By the way, I love my Grizzly G0575 table saw.

-- Make things with wood.

View Bob #2's profile

Bob #2

2101 posts in 561 days


posted 275 days ago

I wonder if you got the same one Obi was talking about earlier this year?

Bob

-- A mind, like a home, is furnished by its owner

View juniorjock's profile (online now)

juniorjock

364 posts in 305 days


posted 275 days ago

No. The one I bought was a FL…. That FR looks a lot better than mine, but after reading the review I found out looks aren’t everything. The possibility of fire was a major concern for me too. Especially with the saw in the basement. After I sawed the last piece, I’d hang around for 15-20 minutes looking for smoke. You know, I think all the big box tool makers lie about the HP. My Grizzly said 1 1/2 and that’s what I got.

-- Make things with wood.

You must be signed in to post the comments.

Your Online Shop - Your Support Is Greatly Appreciated - Your Woodworking Showcase - 3 Ways To Help, Financially - Your Woodworking Community

Woodworking StoreApparel StoreMake a Donation
Bookmark And Share This Page
  • View all advertisers
  • Advertise with us

DISCLAIMER: All views and comments posted by members are not necessarily those of LumberJocks.com or of those working on the site.

Latest Projects | Latest Blog Entries | Latest Forum Topics

HomeRefurbers.com

Latest Projects | Latest Blog Entries | Latest Forum Topics

GardenTenders.com :: gardening showcase