|Review by Toddmc||posted 11-20-2011 04:51 PM||9194 views||2 times favorited||25 comments|
- Grizzly G0514X2B 19" 3 HP Extreme-Series Bandsaw with Motor Brake
- Brand: Grizzly | Category: Bandsaws
Here is my review of the grizzly G0514X2B 19” 3 HP Extreme-Series Bandsaw with Motor Brake. I ordered the saw about 3 monthes ago.
Shipping – The saw arrived at my house about 4 or 5 buisiness days after ordering and was packed in a flimsy wooded crate but I did not see any problems tahat stemmed from this. The material of the crate was 1/2” X 3” pine. I did not see any damage after removing the crate si I guess it was fine. I did pay for the lift gate and the frieght guy brought it right into my shop with a pallet jack. He even patently waited while I cut the top off the crate to fit it undernearth my garage door to my shop. It is good he waited because there was not way I could muscle a 450LB machine to the back of my shop. overall 5 stars for shipping
Assembly – Assembly was fairly easy the only beef I have was that the machine does not come with a power cord. I have never baught a saw of this size but this struck me as odd. The instructions had color photes of exactly how to wire up the saw so it was simple after a trip to the hardware store for wire and plugs. I wired it to its own dedicated 220V circuit. The table was a little difficult to man handle by myself while lining it up and putting the bolts in. I have cast iron trunions that were stoke on the saw, that is definatly a good thing since the table top weighed about 80 pounds. Wheels were co planer, miter gauge set up for a true 90 degrees, and table tilt degree gauge set up right for 0 degrees. The only thing I had to adjust was the pointer on the fence. I would give assembly 4 stars due to no power cord.
Performance/customer service – Not sure exactly where to start here so here goes. The first time I turned the saw on it vibrated so badly I thought it was going to break a bolt connecting the table top to the trunions. The vibration was so bad the blade was cutting the plastic trought plat on BOTH the left and right side. The blade was properly tensioned with all guides adjusted correctly it simple vibrated that bad. I turned it off and placed about 200 pounds of cement on the base to hold it down. It helped some but still vibrated to the point where a flashlight would fall over when placed on the table (forget the nickle test). This is where the customer service came in. Talked to customer service and he sent me new tires. Repplaced the tire and no change in vibration. Then was sent a new belt. Replaced belt and no change in vibration (even tried my own link blet and it did not help). Then they where going to send me a new upper wheel. About 2 weeks after they where supposed to send it to it never arrived. Called them back to find out it was on back order (at this point I have owned the saw for about 50 days, each shipping process was 4 to 5 buisness days). At this point I was pretty worked up and gave the guy down the road. They agreed to send me a brand new saw. Packed up the old one and shipped it off. New one shipped after my old one arrived in their factory. Got the new one in and set it all up, turned it on and it vibrated just as badly as the old one. This time I bolted it to the concrete but that did not work either. At this point I was beyond mad and had moved into the sad catigory. Called customer service back and they were going to send me new tires (I was thinking here we go again). Went back out to my shop and removed the stock belt and put a link belt on, put rubber sheeting under the feet then bolted it back down, and changed the blade speed from 3500 to 1700 feet. Turned the saw on and the thing ran so smoth it could probably pass the dime test. Not sure what fixed it exactly, did not want to rock the boat so I did not mess with it anymore. I can slice a 1/32 veneer off a 5” wide board that you can see the sun trough when you hold it up to the light. Everything works perfectly now. Customer service get 4 stars (lost a star due to not telling me a part was on backorder and had to call them back to figure it out). Performance gets 3 stars due to all the problems, but they eventually got fixed (it took 3 months total).
Overall I am very happy with the machine. My shop is simply a hobby (build about one piece every month or two) so a 3 month wait did not really hurt me. In the end it was fixed but there was a lot of fustration. I would definatly buy from grizzly again, I was pleased with the customer service.