|Review by SnowFrog||posted 10-01-2011 04:32 AM||1529 views||0 times favorited||8 comments|
I just had a very good experience with BusyBeeTools.ca and I thought I would share. Here seemed to be the best place.
Amoungst other things I ordered 8 wheels for a table saw cabinet I am working on and an outfeed table. When I got the shipment I got one wheel with a packing list and a sale slip which said only three were back ordered. My first feeling was “oh no, am I gonna have to argue with them?”. Well no not at all.
I phoned them over lunch the next business day. A very nice lady answered. I simply stated that I ordered 8 wheels and that only one was delivered but the slip said that they had shipped 5 and only 3 were back ordered. She said she would simply change the back ordered quantity to 7 and that would make the order complete and asked me if there was anything else she could do for me. It took all but two minutes.
I was very happy but still scketical so I waited until the back order actually arrived. Well it was shipped 2 days later arrived yesterday and I got my 7 back order wheels.
Please, happy and I think this is worth a mention.
We often complain about bad service and forget to mention the good. Well my experience was very very good and hope yours will be too.
-- One can dream, about a passion not yet fully fulfilled!