Customer Service

Thanks for sharing this. It’s nice to hear of GOOD customer service and it’s easier NOT to post. I’m glad you did.

-- My dad and I built a 65 chev pick up.I killed trannys in that thing for some reason-Hog

good to hear…

-- Jeff,Tucson,Az.

Wow major boo-boo with the cover piece not being in the book! But a nice recovery with the free download.

Interesting that they did not catch that. Sounds like they are concerned with keeping their subscribers/customers satisfied though….Glad to hear it….I just renewed my subscription last month.

-- Woodworking.....My small slice of heaven!

Allot of their writers are on the wood mag forum and are a great bunch of guys to talk with. I always like going into the store to get a copy. Seems more special when I see it on the shelf.

-- look Ma! I still got all eleven of my fingers! - http://www.termitecrafts.com

That is good to hear, Wood Mag is one of my favorite magazine subscriptions.

it is because of Jeff Mertz’s gun cabinet/display case that I have become so interested in woodworking, it showed me that I could really make nice items…

-- If you can't build it, code it. If you can't code it, build it. But always ALWAYS take a picture.

Great Magazine ,I have been there since issue #1

-- E J ------- Always Keep a Firm Grip on Your Tool

I get Wood and have been very satisfied with it even though they send me a renewal every month and I’m paid up until 2014!
Has it occurred to anyone that they may have intentionally left that piece out so that you would visit their website? Yeah I know,paranoid, but I’m suspicious of everything nowadays.

-- Don't rollerskate in a buffalo herd

Howie,
Most of the time the renewal comapny is a third party that gets part of the proceeds for getting you to renew early. If you are wondering if the renewal notice is from wood or someone else, just pick up the phone and call them toll free (Wood I mean). They will tell you. I made that mistake once too.

I know what you are saying Grandpa but I pay my bills on time and I really resent getting “2nd notice” or “final notice” in the mail. when it’s paid up. I don’t care where it’s from it looks bad.

-- Don't rollerskate in a buffalo herd