|Review by twoblacklabs||posted 01-25-2011 12:58 AM||3855 views||2 times favorited||18 comments|
Lousy service, over a week to ship, no tracking number and damaged goods.
I needed new bearings for my jointer restoration. Ordered online from this site. The purchase immediately cleared my account (surprise surprise). Yet a week later, no bearings. A call their “Customer Service” and the dude says there isn’t a tracking number and he’s positive they had already sent the bearings. Well, they finally showed up, as a drop shipment from another supplier. However, they must not even look at what they grab out the bin as one of the bearings barely moves. The shield is dented and it is in worse shape than what I removed in the first place! Look closely at the picture and you can see the “dish” in the shield, between the finger and thumb.
I called “customer support” and was told they would replace the bearing but would not ship overnight. Not happy.
Don’t use their site unless you want the run around. I could not figure out how to give “Zero Stars” but would really like too.
-- If You Haven't Got the Time to Do It Right, When Will You Find the Time to Do It Over?