IBC - Bench Chisels Walnut Handles (Rating: 1)

I purchased a set of IBC's bench chisels about three weeks ago with high hopes. When I decided to upgrade to a set of premium chisels and I saw that IBC had a new chisel that it was endorsed by Rob Cosman and David Charlesworth, I was really excited to get my hands on them.

After placing my order, I immediately received an order confirmation and my card was charged in full. Since placing the order (three weeks ago) I have not heard from IBC at all and I have not received the chisels. Over the past three weeks I have called IBC, sent multiple emails, and made numerous submissions using IBC's contact us page, but have had absolutely no response from IBC. I even read through IBC's privacy policy looking for alternate methods of contacting IBC, but to no avail. At this point, I doubt I will even receive the chisels and I am considering reporting the charge as fraudulent if I don't hear back from the company in the next few days.

Just want to share my experience in case anybody else is considering ordering from IBC.