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All Replies on Grizzly G0771Z Trunnion Issues

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Grizzly G0771Z Trunnion Issues

by TonyCCS
posted 02-12-2018 02:38 PM


6 replies so far

View ccc118's profile

ccc118

3 posts in 79 days


#1 posted 02-15-2018 12:54 AM

Sorry to hear you’re having issues with it. I just got one of these and mine doesn’t seem to have this problem. I’m interested in hearing what they say about. Hopefully they can come up with some type of solution so you don’t have to deal with sending it back.

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TonyCCS

4 posts in 9 days


#2 posted 02-15-2018 01:09 AM

thanks for the reply!, glad to hear that yours does not do that! may just be an isolated problem.

I am only guessing right now. i think that the pivot hole in the arm is machined crooked/ out of square, if the pin was bent it should still move strait up and down, unless the pin is spinning with the arm.

im waiting on Grizzly to let me know what they want to do, i sent them a link to the video too.

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TonyCCS

4 posts in 9 days


#3 posted 02-20-2018 01:27 AM

ok, here is an update. talked to Grizzly. I originally decided to just return the saw and upgrade to the G01023RL. but there are none of them in stock, they would not have any until April. They are also out of stock for a replacement of the G0771Z (not sure when they would be in). So i decided to try to figure out what is causing the issue and just get parts sent to me. its down to 2 parts. the one is the arm for the arbor(part #38), the other is the part that has the pin the arm pivots on(Part #70). without the motor, riving knife, etc. the arm still does not move up and down straight up and down.

I am going to mount the arm to the table of my mini mill and see if the bore is out of square to the faces. i will try to post pictures or links to video when I’m done.

View BoilerUp21's profile

BoilerUp21

36 posts in 672 days


#4 posted 02-20-2018 02:20 AM

Attached is a response I got from Grizzly today:

“We appreciate your interest in our products. The G0490 Jointer is currently out of stock on backorder and is expected to arrive in our warehouse on approximately March 30, 2018. Also backordered is the G0771Z Table Saw, which is expected approximately April 13, 2018. Once received, backorders are processed and shipped to arrive in approximately three to five business days. We do fill backorders first, and shipping and handling charges are prorated and charged as the items are shipped from our warehouse. We apologize for the delay and any inconvenience this may cause.”

I am having serious second thoughts about buying from Grizzly. They are having factory issues in China and it seems their quality control is not up to par right now. Many people who have actually gotten orders recently have had QC issues it seems.

Hopefully you get some resolution soon.

View TonyCCS's profile

TonyCCS

4 posts in 9 days


#5 posted 02-20-2018 03:01 PM

im not saying there is or is not an issue with QC. what i do know is that when you do contact grizzly you do get to talk to a person. i know for myself that the fact that i just bought a $1000 saw and there is problems, this should not happen. i also know i have bought new TV’s and they dont work out of the box either. i would still buy from grizzly, the price for what you get you cannot beat. being able to talk to someone that is willing to fix the issues, thats hard to find. I know i will be very happy with this saw soon as the problem is resolved.

dont give up on them yet.

View knotscott's profile

knotscott

7873 posts in 3280 days


#6 posted 02-20-2018 03:46 PM



Attached is a response I got from Grizzly today:

“We appreciate your interest in our products. The G0490 Jointer is currently out of stock on backorder and is expected to arrive in our warehouse on approximately March 30, 2018. Also backordered is the G0771Z Table Saw, which is expected approximately April 13, 2018. Once received, backorders are processed and shipped to arrive in approximately three to five business days. We do fill backorders first, and shipping and handling charges are prorated and charged as the items are shipped from our warehouse. We apologize for the delay and any inconvenience this may cause.”

I am having serious second thoughts about buying from Grizzly. They are having factory issues in China and it seems their quality control is not up to par right now. Many people who have actually gotten orders recently have had QC issues it seems.

Hopefully you get some resolution soon.

- BoilerUp21

Some hesitation is understandable, but keep in mind just how many machines that Grizzly sells overall. I suspect Grizzly sales may be as much as most of their competitors combined. Most people buy without issue, and just use their machines successfully. Those with issues are far more likely to post about it on the internet. Reading a few complaints about Grizzly doesn’t necessarily mean they produce more defects than their competitors, but due to the sheer number of units sold, it’s logical to read about higher numbers of problems. It’s been a while since I bought any new equipment, but it still appears that Grizzly is a reputable company who stands behind their machines, and offers a great value in most of their machinery.

Not trying to sway you one way or the other, but did want to point out the bigger picture.

-- Happiness is like wetting your pants...everyone can see it, but only you can feel the warmth....

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