Reply by Bob #2

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Posted on I got a gripe with lousy service.

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Bob #2

3809 posts in 4016 days

#1 posted 07-31-2009 02:10 AM

Don, I didn’t have a problem with Wood craft and I would hate to leave that impression here.
It is with a Canadian distributor of wood tools and unfortunately, the problem is becoming more evident with them as the decision making for the Company is left with the employees , only to a certain extent.
That means they are unable to follow through on any obvious problem and the owners seem to hear a different drummer.
I get the feeling that the clerks have adapted themselves to the idea that the”customer is always stupid” category.
That could become costly.

It just put one chain here out of business.


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