Reply by ubermick

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Posted on Dealing with Home Depot - "What can we do to make this right?"

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48 posts in 2078 days

#1 posted 02-11-2013 03:29 PM

Okay, to be fair I’m not trying to wreak any sort of vengeance here. And while I understand they didn’t violate any rights, I went out of my way to clear the transaction with multiple people, including a supervisor, before I even attempted the purchase. It’s not a case of “I want you to give me this list of demands or I’ll never shop at your store again” it’s more of a “If you don’t honour those coupons, then fine – but tell me that up front, rather than telling me the complete opposite and making me drive 45 minutes to get there, 45 minutes to get home, as well as another hour standing around like an idiot in your store.” And as someone else mentioned, I wasn’t the one who contacted them making an offer “to make it right”, the store had contacted me. Guess the point of this is “What would you ask for to ‘make it right’, or is the answer nothing, and don’t give them my business again?”

-- Gaz. Irishman who lives in the San Francisco area, and tends to ruin more wood than he should.

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