Reply by RibsBrisket4me

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Posted on Dealing with Home Depot - "What can we do to make this right?"

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1554 posts in 2705 days

#1 posted 02-11-2013 01:37 AM

Bought our granite counters from HD in Sept, Labor Day Weekend….asked for an Oct 10th install, they said sure, I took a day off from work….they missed it. Called me the day before and said my counters were not ready.

Finally got a day off in Dec, as the HD installers do not work on weekends. (my patient schedule is booked 6 months out, so I had to cancel patients).....Now Dec appt for install…I was told we were a 9AM install…11:45 still no installers, guy shows up @ 1:30 and tells me he had two 9AM installs booked….counters installed….but they cracked the main counter.

Finally, Jan 5th got my counter replaced.

Not really HD’s fault but a $hi%y subcontractor who I tell all my friends to avoid.

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