Reply by HorizontalMike

Boy, asking Grizzly CS to swap out a motor sounds much easier than swapping out an entire TS. Detail all of your testing and then call CS. They may have additional testing suggestions, or they might immediately swap out the motor.

I think you have done well troubleshooting this issue. Sometimes I find it more advantageous to start with a detailed email of what the issue is and what you have done troubleshooting. Never hurts to include that damaged freight image just for effect. ;-)

THEN, if they haven’t called back in a couple days, you then call them and reference the email (think paper trail).

Good luck. I am convinced that Grizzly will make it right.

-- HorizontalMike -- "Woodpeckers understand..."