Reply by Chestnut Hill Woodworks

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Posted on Grizzly Sales Service / Coupon code request

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Chestnut Hill Woodworks

41 posts in 2145 days

#1 posted 01-04-2013 05:53 PM

As an update, I just spoke with one of the CSR reps for Grizzly online and asked if some of the 2013 catalogs have the 5% coupon code printed on them just like 2012…she said YES. So now there is no way I can put this order through without getting 5%, knowing they are offering it and just not giving it to me for some reason. I hope when I call tomorrow someone has some solid customer service sense to give me the code considering I had a valid one that expired only 5 days ago and I am spending thousands. I am going to ask them to say the words, “yes, we are willing to lose your $3500 order over $170.” I hope they actually don’t let that happen.

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