Reply by SouthpawCA

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Posted on Grizzly Sales Service / Coupon code request

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270 posts in 3233 days

#1 posted 01-04-2013 12:46 AM

I had great customer service when I had a problem with the new G0555LX bandsaw. I took all the precautions took pics of all sides of the box (the delivery guy was fine with it) – absolutely no marks on it what-so-ever. However, when I opened the box the motor cover had a big dent and the plastic fan was broken. I got online with the customer service people and told them what the problem was, emailed the pics, and my new pieces were on their way. It would have taken about 3-4 days, but Thanksgiving got in the way.

-- Don

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