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Reply by Matt Przybylski

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Posted on Grizzly Sales Service / Coupon code request

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Matt Przybylski

403 posts in 881 days


#1 posted 472 days ago

I purchased my G0555LX Christmas Day and I spoke with a rep on their online chat. I explained that I misplaced my Grizzly catalog which had the coupon on it and in the spirit of the holidays if they could still honor it for me. In short, got shot down real quick. This is my second Grizzly purchase (the first was a jointer) and I don’t know why everyone praises their CS so much. My experience with their CS has been abysmal (the jointer was just a plain wreck of a purchase, I’ll write a review eventually describing what happened) and they have done very little to win me over as a customer. the only reason I bought the band saw from them is because it is highly rated by everyone on this site, it was on sale, and in comparison to other BS I looked at the best bang for the buck. I dread calling them for anything, however.

-- Matt, Illinois, http://www.reintroducing.com


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