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Reply by Whiskers

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Posted on Rank Amateurs ongoing experience with the Grizzly Bear

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Whiskers

350 posts in 533 days


#1 posted 532 days ago

Oh goody, looks like I can post, so I can really start giving some info on this experience. Ok, the shipment. If you have never had anything trucked freight in, well let me tell you, There is no model to go by as the experience will vary every single time. When I had my huge 500lb desk delivered from Office Depot they just drove up, backed their truck up to my garage door and said howdy, here is your box. That was some non descript trucking firm with no national recognition. They were great, no hassles, no extra rip off charges, just hi, here is your box and they dropped it in my garage where I could deal with it in my own time.

Grizzly used UPS Freight, I think UPS Freight must require retardation as a mandate for employment, Especially on the management level. They acted like some kind of wierd quasi goverment organization citing safety excuses why they didn’t want to do their job and deliver. Oh heaven forbid a driveway be driven on, it might crack, that was not possible. The truck might spontaneously explode, taking the house with it, can’t get the truck near the house. I’ll give the driver credit though, he did deliver, but the two of us had to push the nine large heavy crates up my steep drive and into my garage. Apparantly the UPS drivers are under constant tattler monitoring and followed by spys eager to get them into trouble so they are a little paranoid about violating any of UPS’s rules and actually doing their job. I’m 53 years old and much too old for that, but thank god I survived it. I paid for lift gate service, and what I got was a freaking joke. A joke UPS will continue to perpetuate. Unfortuantely, we as consumers are kind of stuck with it, cause if the drivers will not bring their trucks in to our loading docks, which by the way I do have, and they won’t bring their trucks to our garages, we kind of screwed.

Now on the plus side, the shipment did arrive without any major damage. The table saw box did take a major hit on the backside leaving a 6” diameter hole in it and a corner of the box completely knocked apart, but cause of the way things were packed on pallets there was no sign the machine itself was impacted. I’ll have more to report on this as we go, not all “shipping damage” is necessarily visible when inspecting cartons. Of all the cartons which arrived, The 9 by UPS Freight and the dozen or so by standard UPS, only one shows major problems, and that one was by standard UPS, I haven’t got into that one yet, but the top of the box was ripped open and parts were hanging out of it. Not sure what that one is yet, but I think it the extention for the mobile base on the table saw. I’ll find out soon as it warms up a bit and I’ve had breakfast.

Last night I did assemble the dust collector, my next post will be about that. It has issues. Stay tuned.


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