Posted on Outstanding Customer Service By Jet!
#1 posted 09-05-2012 02:04 PM |
glad to hear that, for your sake. i assume the tool was still under warranty? i, unfortunately, had a very different experience with jet. it surrounded an 18” band saw and i will NEVER again own a wmh tool group product. i find their tools to be long on promise, short on delivery (decidedly average in all regards) and expensive. when i got the BS, i was looking forward to becoming a jet fan. i thought i had finally joined the big leagues of stationary power tools. it’s performance, and their support, which was just so much less than average, soured me to the point where i sold the BS and replaced it with a used rikon 10-340 for less than i got from the jet. jet and powermatic? never ever again for me. -- there's a solution to every problem.......you just have to be willing to find it. |