Reply by toolie

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Posted on Outstanding Customer Service By Jet!

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2120 posts in 2591 days

#1 posted 09-05-2012 02:04 PM

glad to hear that, for your sake. i assume the tool was still under warranty? i, unfortunately, had a very different experience with jet. it surrounded an 18” band saw and i will NEVER again own a wmh tool group product. i find their tools to be long on promise, short on delivery (decidedly average in all regards) and expensive. when i got the BS, i was looking forward to becoming a jet fan. i thought i had finally joined the big leagues of stationary power tools. it’s performance, and their support, which was just so much less than average, soured me to the point where i sold the BS and replaced it with a used rikon 10-340 for less than i got from the jet.

jet and powermatic? never ever again for me.

-- there's a solution to every just have to be willing to find it.

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