Reply by rrww

I have one and its a version A (the first ones they made) I have over 900 HRS on that machine (445 HRS this year) I have had to make a couple repairs, nothing major (Sensor, Brushes, Ect.) I have the upgraded rock chuck on that machine.

My buddy has about 200 HRS on a “C” model (Newest version) He has had no problems with that machine. A lot has changed since mine first came out. I would not hesitate to buy a C model.

I think it is worth having, I make a TON of patterns for my woodworking business, for me I couldn’t go without it. Most of my work is cutting out patterns and parts, think 2D stuff. I do some signs and such when I have time.

As with any machine there is a learning curve with the software, but it is very powerful software. I’m just getting ready to purchase the new add-on software – you’ll have to check it out. Making simple patterns and signs is very easy – but you will have to know advanced settings to make complex patterns and parts that need to be exact in size.

I got this machine with zero understanding of how these machines work, you can go on the forum and there is a handful of people that can cure any problem you having, many of my problems were do to operator error. Either with the software or settings on the machine.

The best things I ever did-
1. Upgrade to the rock chuck (the new “C” models come with an upgraded chuck.)
2. Dust collection is a must – you can find that on the forum over there too. I have not had a single sensor or bearing failure since adding a dust collector.
3. Take the time to learn the designer software.
4. Routinely check the sensors, bearings, ect.

I would be careful about buying a used machine – if possible make sure it works & carves. The computer boards and power supplies get expensive. Brushes for the motor are cheap. And with used stuff everything is in the sellers name so be aware you cannot transfer any software to a different person.

If you have the ability to turn a wrench and have a basic understanding of how things work you shouldn’t have to send it in. I have done all repairs myself. (I never had a service plan)

I’m not related to the company in anyway. I have swore at this machine before, a couple of times, but 9 out of 10 times its my fault for doing something wrong. Overall its invaluable part of the work I do. I’m actually looking at adding a 48” X 96” CNC for sheet goods.

If you would like to know anything more feel free to pm me.