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Posted on What is your experience with your local big box store?

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Mosquito

4508 posts in 894 days


#1 posted 733 days ago

I have had good experiences with Menards, which is my big box of choice usually. I do go to Lowes or Home Depot if I’m looking for a specific brand though. I would agree that the Lowes I usually go to aren’t terribly helpful. The Home Depot I go to usually isn’t horrible, but it is quite hit or miss, in terms of customer service and/or helpfulness.

One of the issues I see with the big box stores is in the “good assortment” area… So often the big 3 (around here, Home Depot, Lowes, and Menards) don’t carry the same brands, because then they don’t have to try to price match each other as often.

In my experiences, Menards is routinely cheaper than Home Depot by a little bit, but Home Depot sales and/or clearance prices are better.

I worked at Menards for 3 summers while in college, so I can usually find what I’m looking for quickly and easily, not usually requiring any help.

The main thing that I don’t like about Menards (apart from personal things with the company) is that they historically don’t do very well filling the middle ground. By that, I mean they have the “Tool Shop” line, which are 90% of the time complete garbage, and I consider to be a “disposable” tool, and then they have the Bosch, Hitachi, etc that are higher end. They usually aim at either the DIYer who only needs a tool for a random job once or twice, or the all out contractor that needs something bulletproof. They’re getting better with some of the new Masterforce stuff (which is still a Menards brand, like Tool Shop, they just knock off better tools). That’s why I go to Home Depot sometimes for tools. I don’t need a $200 circular saw, but I’d like more than a $20 Tool Shop as well… or similar such situation.

-- Mos - Twin Cities, MN -- Stanley #45 Evangelist - www.youtube.com/MosquitoMods


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