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Reply by Lyndsey_HD

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Posted on Fun with Home Depot online ordering

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Lyndsey_HD

5 posts in 888 days


#1 posted 06-16-2012 04:24 PM

Hi Paul,

I apologize that you encountered several hurdles with your online experience. I would like to hear more about your experience and understand what went wrong. We are continuosly listening to our customers and making improvements to our site and service to better serve your needs. Would you mind emailing me your order details so I can review the issues with shipping and receipt? I look forward to hearing from you and I hope that you will consider giving us another shot! We truly appreciate your business and care about your experience.

Thank you,
Lyndsey Sims
Resolutions Manager, Homedepot.com
Lyndsey_Sims@homedepot.com


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