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Reply by Manitario

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Posted on Why does Laguna Tools have so many unhappy customers ?

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Manitario

2254 posts in 1478 days


#1 posted 770 days ago

nice post knotscott; I agree with you, every company throws out some crap once in awhile, also no company has perfect CS (I’ve seen some recent rants about poor CS from Grizzly, which used to get universally stellar reviews about their CS). Laguna though seems to have a special knack for selling stuff that doesn’t work, isn’t machined properly or doesn’t fit and then REALLY pisses people off about it. Maybe they have a special niche market where people like getting poor CS, kind of like a couple of restaurants that are famous for their rude waiters etc.

-- Sometimes the creative process requires foul language. -- Charles Neil


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