Reply by knotscott

I have also read many intensely negative from Laguna customers. Every manufacturer releases some defective products on occasion so I don’t generally think twice about the occasional gripe, but the sheer numbers I’ve read pertaining to Laguna are surprising…I don’t have data, but I would guess that Laguna sells far fewer tools than Grizzly, Delta, Jet, or PM, yet the numbers are disproportionately high. These are often more than just the run of the mill post from a disappointed customer who’s new tool didn’t work as advertised. I’ve noticed several that are intensely angry. The high numbers and the level of hostility have always made me wondered what’s really going on behind the scenes. Thanks for the insights MC.

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