Reply by Ted

I think Laguna should make this right. After all, it’s in their best interest. What they should do is send a bunch of free tools to somebody who has never before purchased Laguna tools, or used them for that matter. Then when that person is delighted about getting a bunch of free Laguna tools, they should consider that not quite enough and send him all the accessories for all the tools, which also will be free. Now mind you, I have never purchased, owned or used a Laguna tool, and with my limited shop space, it would be a bit inconvenient to house all these free Laguna tools, but in the spirit of making things right, I think I might be willing to take them up on their offer of free tools. And I would promise to never complain about their customer service, no matter how bad it may be.

-- I'll grow up when ketchup bottle farts stop being funny.