Reply by KenBry

Yea, This is a third party that sells through Amazon. I really try to avoid buying from those third party vendors. They have been more problems than they are worth. As far as Amazon goes I have had hit and miss with them. Ironicly my wife works for them and I still don’t buy as much as I could and niether does she.

For what it’s worth I have had poor customer service in Brick and Morter stores as well as online. So I don’t beat that drum very hard. It’s not the store as much as it is the people that you need know are at fault.

Never the less CT Power Tools is off my list of vendors. Good Luck with your future purchases.

-- Ken, USAF MSgt, Ret.