Reply by BoardSMITH

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Posted on Grizzly CS

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121 posts in 2291 days

#1 posted 03-16-2012 02:01 AM

Sadly, after the third call to a CS supervisor who was in yet another meeting, maybe she should stay at her desk and work for a change, I was given the opportunity to leave another message. Rather than waste my time I told the woman I was speaking with to to tell her personally that I woud be filing a dispute with my credit card company. Being avoided by a supervisor is poor customer relations.

BTW The Grizzly G0490X is a almost exact twin to the Delta DJ20. The only real differences are the color, switch placement and the Delta is more expensive. I will buy one tomorrow and order a Shelix cutterhead as well.

-- David

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